Support Threads: question

Site builder stopped working

By Ales, 7 years ago. Last reply by Alex S, 7 years ago
Hi, yesterday the whilst attempting to upload my blog post after some amendments in the text, the whole text suddently disapeared. Since than I was unable to use the page builder at all. my text keeps dissapearing from the editor leaving just the title and even if the word count suggest the text is there,…

SiteOrigin Editor widgets won’t update

By jpgklassen, 7 years ago. Last reply by jpgklassen, 7 years ago
I’ve taken over a website and I’ve been asked to redesign it and update the content. The content was done using SiteOrigin Editor widgets. When I change the content inside the SiteOrigin Editor widgets and click the “Update” button, the changes do not stick. Edits to the widget titles do stick, however. I backed up…

Help with SiteOrigin layout inside WordPress theme

By Guillermo Herrera, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hello, Can anyone tell me how to remove the white space between my header and the image? This is my page: http://217.199.187.197/seek-vehic.com/contact-us/ I’m using a SiteOrigin layout inside a WordPress theme, and I can;t seem to find a way to move my layout all the way to the top, right below my header menu. I…

Images on mobile to big

By Joost de Niet, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hello, I have a website http://www.solids-solutions.com/ and the problem is on this page http://www.solids-solutions.com/rd/ . As you can see there are four blue images. They look fine on you pc web browser but when you go on your mobile phone it is al under each other and super big. I just want the mobile version…

Error Message With MadHat Theme

By Tiffany Joseph, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi everyone! Working on my site for a bit, when I selected a new theme and had this error message pop up: Parse error: syntax error, unexpected ‘)’, expecting ‘,’ or ‘;’ in /home2/engsocyu/public_html/wp-content/themes/madhat/framework/widgets/recent-posts.php on line 60 Now, I can’t view the site as a guest or editor, and cannot access the dashboard either. Any…

Masthead widget will not move

By JD Eubanks, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I have used the custom css editor to change the setting. In the editor visual mode, the widget appears at the top, which is what I want. When I go the the site, the widget is still positioned in the middle. Does anyone know the reason it is staying in the same position? Any help…

Can’t upgrade Influence theme to Plus

By Magnus Nordbye, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I’ve just installed the Influence theme, and want to upgrade to the Plus version. But the “Influence Plus” button doesn’t show up in the Appearance tab in my wordpress installation. How do I get the upgrade/download link? I’ve already subscribed to the newsletter. Great themes! Regards, Magnus