Page Builder 
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SiteOrigin Slider background video doesn’t work properly in iPad.
Hello all, I'm using SiteOrigin bundle since last year. If I remove the last(video number 3) the second(video number 2) is working.
Support Forum
Topic: plugin
Browse community answers for this topic or search for a specific issue.
Updating my plugin (PageBuilder) broke my site
When I updated my plugin, my site stopped working. When I deactivate it, it starts working again. Is there a way for me to obtain the old version of the plugin?
Issues after Rollback
I use the rollback method to fix my site and it was fine, but now it’s messed up again. How can this be resolved?
The widget Sydney_Action/facts/services is not available/missing.
Dear sir/madam, I have an problem with my sydney wordpress website. All my sydney themes are not working/missing. —–The widget Sydney_Action is not available. Please try locate and install the missing plugin. Post on the support forums if you need…
Images have disappeared after Rollback
pluginplugin-page-buildertechnical · By Ralph Quaglia · 8 years ago · Reply by Ralph Quaglia 8 years ago
My media library is showing all broken images, yet there are a few images on the site. I tried uploading an image and that shows a broken image.
The widget Sydney_Services_Type_A is not available.
pluginplugin-widgets-bundletechnical · By Jon Irigoyen · 8 years ago · Reply by Jon Irigoyen 8 years ago
Good night, Even if I started by enabling all the non-siteorigin plugins, the error persist. As copied below: The widget Sydney_Services_Type_A is not available. Please try locate and install the missing plugin. Thanks for your time, Best Jon
syndey update making me lose business on my site ??
pluginplugin-siteorigin-csstechnical · By Natalie Goldie Mantle · 8 years ago · Reply by Greg Priday 8 years ago
what is going on months of working on my website update the sydney theme and now all my front page gone ?? Can anyone help as this does not look good for business , how can you give people an…
Issues with rendering layout when using Firefox
I have been using your plugins for WP, they make life easier and I love them! Thank you. I updated your plug-in’s (also activated a few of your other Widgets in the bundle) and now I’m seeing layout rendering issues…
My site has crashed!
bug-reportpluginplugin-page-builder · By TheMonsterBean · 8 years ago · Reply by TheMonsterBean 8 years ago
Hi, I am having a problem with page builder on my site. It shows all the rows are intact, and all the content is there, but when I go to view the page content is aligned vertically to the left.…
Missing Widgets
pluginplugin-widgets-bundletechnical · By Danielledc · 8 years ago · Reply by Danielledc 8 years ago
I understand the problem is being worked on. I’m reading that a remedy is to use WP Rollback but my version hasn’t been tested. Is there anything else I can do until the problem is solved? Please assist. Thanks
Pages broken today
bug-reportpluginplugin-page-builder · By Andrew Mason · 8 years ago · Reply by Greg Priday 8 years ago
Hi, Both of the pages on my site that use Page Builder have been destroyed today! Yesterday they were fine. The pages are www.36exp.co.uk and 36exp.co.uk/beginner-photography-course Appears to be only in Chrome.
Rollback Option Unavailable
bug-reportpluginplugin-page-builder · By amishah0505 · 8 years ago · Reply by Greg Priday 8 years ago
Hi Greg, I read your ROLLBACK solution for aTheme users. I tried visiting WP Admin > Plugins > Installed Plugins. However, there is no “”Rollback”” option that I see here on my dashboard. Can you please help with an alternative?…
Sydney Widgets are missing – Page Builder Issue
i recently updated the Page Builder and all the widgets disappear. i went on to rollback the update to Page Builder 2.4.25. That worked fine. I need to ask if there will be a fix for this issue since keeping…
Sydney Widgets are missing
after I installed the WP roll back Plugin, and clicked rollback, the following message came up: “”Please select which plugin version you would like to rollback to from the releases listed below. You currently have version 1.4 installed of WP…
Missing Sydney theme Widgets
Hi, suddenly my Sydney widgets went missing. I tried rollback but nothing happened. I tried to rollback version 1.4.