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Video autoplay not working

By Stephen Coombes, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I’m struggling to get an MP4 video to autoplay when the site is viewed in Chrome. It will play when the play button is clicked, and will autoplay in Edge and Internet Explorer. The page is here: http://autocare365.co.uk Any advice would be much appreciated! Many thanks. Stephen

All Google Map markers are not visible on the last section

By diks analytics, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I am facing strange issue in Google Markers. I have multiple markers in three section of page. URL: https://diks.net/klantenservice/bereikbaarheid/ In two of the sections it is showing properly. Whereas, in the last one it is showing only one marker. When I check its preview on the backend of page. It shows markers properly but…

SiteOrigin Image Grid Not working after upgrade to 1.15.7

By cherdubya, 6 years ago. Last reply by Andrew Misplon, 6 years ago
https://lpstagingsite.wpengine.com (staging site) This is what I have tried to fix this so far. I have upgraded WP to most current release (5.2.1), upgraded the theme (north). I have tried changing to a different theme (Advantage). I turned off all plugins except for Page Builder by SiteOrigin and SiteOrigin Widgets Bundle. I have updated both…

Hello. My webisite crashed when updated. Please help!

By Iulian Nistor, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I tried to update my plugin and the website crashed. My theme is eleganto. This is the error: [06-Jun-2019 13:40:34 UTC] PHP Fatal error: Call to undefined function wp_doing_ajax() in /home/paintbal/public_html/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 45 [06-Jun-2019 13:40:35 UTC] PHP Fatal error: Call to undefined function wp_doing_ajax() in /home/paintbal/public_html/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 45 [06-Jun-2019 13:42:23 UTC] PHP Fatal…

Can’t access siteorigin editor

By Sarah Marlie, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hey My website is created almost entirely using SiteOrigin Page Builder. I’ve recently had to clear a lot of plugins due to Malware and have restored my site to a previous stage. I also believe my wordpress has updated to the new version in this time. Sinc e these changes, I now see next to…

Cache Error in Ig feed connected to SiteOrigin Widgets, Social Media Buttons

By primaledgehealth, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I use the Instagram Feed plug in (https://www.primaledgehealth.com/wp-admin/plugin-install.php) and am currently getting the error copied below: Cache Error: Looking for cache that doesn’t exist. Now using a backup feed. This error is only visible to WordPress admins. If you are using a caching plugin, try enabling the option on the Customize tab ‘Cache error API…

Issue with PHP Version

By Braghetti Lara, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Dear all, I have a premium version of the following plugin: – Page Builder by SiteOrigin (v. 2.10.5) – SiteOrigin CSS (v. 1.2.4) – SiteOrigin Premium (v. 1.9.0) – SiteOrigin Widget Bundle (v. 1.15.7) At the moment I can’t update my WP Version because for WordPress 5.2.1 is required almost the PHP 5.6.20 version. Please,…

fatal error

By dutel, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have a problem with my website error message : Fatal error: Uncaught Error: [] operator not supported for strings in /htdocs/site2/wp-content/themes/dentalia/widgets/so-widgets/orion-icon-w/tpl/orion_icon_w-template.php:39 Stack trace: #0 /htdocs/site2/wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php(211): include() #1 /htdocs/site2/wp-includes/class-wp-widget.php(378): SiteOrigin_Widget->widget(Array, Array) #2 /htdocs/site2/wp-includes/widgets.php(770): WP_Widget->display_callback(Array, Array) #3 /htdocs/site2/wp-content/themes/dentalia/templates/header/topbar-leftright.php(9): dynamic_sidebar(‘sidebar-top-bar…’) #4 /htdocs/site2/wp-includes/template.php(724): require(‘/htdocs/site2/w…’) #5 /htdocs/site2/wp-includes/template.php(671): load_template(‘/htdocs/site2/w…’, false) #6 /htdocs/site2/wp-includes/general-template.php(168): locate_template(Array, true, false) #7 /htdocs/site2/wp-content/themes/dentalia/framework/helpers.php(30): get_template_part(‘templates/heade…’, ‘leftright’) #8…

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