Support Forum

Topic: bug-report

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Possible Contact Form Widget bug

bug-report plugin plugin-widgets-bundle · By Len K · 8 years ago · Reply by Alex S 8 years ago

Using the options panel for the Contact Form Widget, I can customize all of the styles except the background color. It doesn’t work.

Corp Theme customizer does not work with Site Builder Plugin

bug-report theme theme-corp · By danielcorro · 8 years ago · Reply by Alex S 8 years ago

Hi guys, I have the same problem I read on a closed thread with no solution. Customizer does not load (SiteOrigin Corp) I checked all plugins and realize that SiteOrigin Page Builder (2.6.3) is causing the customizer of the Corp…

Vantage not updateing

bug-report theme theme-vantage · By rossduck · 8 years ago · Reply by Andrew Misplon 8 years ago

Am trying to update to Vantage from 1.6.9 to the latestv 1.7.1. Just failing for multiple reasons. Update failed: Cant create folder …..x, y, z Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End…

Not saving changed image settings

bug-report plugin plugin-page-builder · By Reinis Grīnvalds · 8 years ago · Reply by Reinis Grīnvalds 8 years ago

Hello! I want to change image settings, but when I update the page, settings are not saved. On the page edit view I press to edit image for image block and below inserted image has 2 buttons (edit image and…

Purchased SiteOrigin Premium – Missing Cache.php files

bug-report general · By Michael Rachlitz · 8 years ago · Reply by Andrew Misplon 8 years ago

I have installed all modules and themes and double checked their content 1:1 After installing SiteOrigin products, the site has a PHP error and returns blank. Looking into php-error.log it turns out it is a serie of missing Cache.php files.…

TinyMCE problem after upgrade

bug-report plugin plugin-page-builder · By dbachen · 8 years ago · Reply by dbachen 8 years ago

I just upgraded to Version 2.6.3 the other day. I use TinyMCE as my editor upgrade (not BlackTinyMCE). Prior to the upgrade, when I was within the SiteOrigin Editor, I would have the TinyMCE editor available to me. Picking fonts,…

SiteOrigin Features (Widget Bundle) suddenly causing rendering issue with row positioning.

bug-report plugin plugin-widgets-bundle · By Alex Harper · 8 years ago · Reply by Alex Harper 8 years ago

Hi guys, I believe the recent Widgets Bundle update has caused some sort of conflict or bug on my site with the ‘SiteOrigin Features’ widget, but one that seems oddly inconsistent throughout my pages. It seems to be causing particular…

SiteOrigin Features (Widget Bundle) suddenly not working

bug-report plugin plugin-widgets-bundle · By mygolfmexico · 8 years ago · Reply by Alex S 8 years ago

Hi, The widget is suddenly aligning items oddly, this seems to happen when you have more than 3 items. This can be seen on my front page. mygolfmexico.com Thanks, Roberto

Issues with SiteOrigin Widgets Bundle, here Site Origin Features

bug-report plugin plugin-widgets-bundle · By Marcus Sarawara · 8 years ago · Reply by Alex S 8 years ago

Hi, I’ve updated SiteOrigin Widgets Bundle this morning to version 1.11.5 (running before 1.11.4). From that moment I having issues with “Features”. Generally it works but in the listing are vacancies, so entries are not missing and sorting is also…

SiteOrigin Features widget rendering problems

bug-report plugin plugin-widgets-bundle · By touchstone · 8 years ago · Reply by Alex S 8 years ago

The SiteOrigin Features widget has suddenly started rendering pages oddly on our website. Grid alignments are off, it is starting new lines of buttons oddly, etc. I note someone else recently posted about this same issue. Here is an example…

Shortcode suddenly showing as text

bug-report plugin plugin-page-builder · By acidjazs · 8 years ago · Reply by Alex S 8 years ago

site origin shortcode suddenly showing as text in my homepage after upgrade to wordpress 4.9.4. i have to change my homepage setting to last blogs because of it. please help me how to hide the shortcode.

possibly a markup error in accordion widget

bug-report plugin plugin-widgets-bundle · By huegelkind · 8 years ago · Reply by huegelkind 8 years ago

Hi support team, I’m using wp-Typography. When activated, the site origin accordion widget shows “&#xf218” instead of the big + sign that indicates to unfold the accordion. pepe (@pputzer) from wp-typography has already checked ma basic test site https://vhs0.blogtogether.de/. He…