I just upgraded to Version 2.6.3 the other day.
I use TinyMCE as my editor upgrade (not BlackTinyMCE).
Prior to the upgrade, when I was within the SiteOrigin Editor, I would have the TinyMCE editor available to me. Picking fonts, formatting, etc. Within TinyMCE, I also had a color picker.
Since the upgrade, it only shows the default Visual Editor. If I revert back from the page builder it returns to normal. It’s only within the SiteOrigin Editor that it doesn’t show up.
Having read through other common problems with the Visual Editor, I tried:
1) Java consolidation – No effect
2) Disabling all plugins (expect TinyMCE since that’s what we’re testing) – No effect
3) Same as 2, except disabling and reenabling TinyMCE
Just wondering what else I might try. I see lots of posts about BlackTinyMCE and it’s description seems to imply its built for widgets. Since TinyMCE worked previously for me for quite some some, I wouldn’t think I would have to switch.
Please let me know if anyone has any suggestions.
I have additional troubleshooting information.
I actually found a way to reproduce it that might help you track this down.
If I login using the initial admin for the site, it works as expected.
If I login using a new account which was created, and granted administrator rights, it doesn’t work. This new account was just created yesterday.
I did confirm that in the profile of the new admin user it was not set to “disable to visual editor”
This means that there is something else tied to a brand new user which prevents this from working.
Hopefully that will help you track it down.