Home>Support>Bug Report

Hero Image partially cut off upon initial page load

By David Richardson, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I’m using the SiteOrigin CORP theme along with SiteOrigin Page builder and SiteOrigin widget bundle. I’m having an issue where the Hero Image is getting partially cut off upon initial page loading. After the page is reloaded the Hero Image displays fully as it should. It’s a sporadic issue that I can’t find a solution…

Widgets Bundle Conflict with Page Builder

By practiceliftoff, 7 years ago. Last reply by Alex S, 7 years ago
Hello! I built a page with Page Builder + Widgets Bundle. Months later, Page Builder will not load on the “edit page”. I am unable to edit the page. Both plugins are updated to newest versions. I’ve used troubleshooting mode/ debug “true” to disable all plugins/ themes. Page Builder loads fine without Widgets Bundle. Once…

Page builder not loading

By youplaybook, 7 years ago. Last reply by Alex S, 7 years ago
I absolutely love the page builder plugin. I designed my whole site with it and then all of the sudden it didn’t load and I was left with the standard page editor text. I reviewed the settings and there was nothing odd or that I changed. I did check it to load page builder by…

Conflict between Vantage and Gutenberg

By Joop Ringelberg, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I refer you to this issue for a conflict discovered four days ago between Gutenberg (since version 3.9.0) and the Hueman Free theme. The very same problem occurs when using your Vantage theme: a giant space opens above embedded video’s. This was tracked to both the theme and Gutenberg manipulating the block holding the video.

SiteOrigin – Responsive Lightbox Gallery conflict

By Teef, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I just wanted to report a potential conflict between Responsive Lightbox Gallery and SiteOrigin PageBuilder (also have the widget bundle installed). I have been finding that some of my WordPress pages randomly stop showing any PageBuilder content (including widgets). Instead of seeing the PageBuilder box with Rows and widgets, I get a blank box. It…

Not getting email inquiry

By 1st-line, 7 years ago. Last reply by Andrew Misplon, 7 years ago
We are currently using SiteOrigin for some of our online contact pages. https://www.1st-line.com/parts-inquiry/ https://www.1st-line.com/contact-us/ Everything seems to work ok when we test it. However we are getting calls from people who say they sent an inquiry and never got a response. When we search through our emails, we can’t find them. Every time I hear…

PageBuilder not allowing more than 1 column or displaying properly

By yeacamp, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi there, I’ve been troubleshooting PageBuilder because it wasn’t loading properly, and I managed to figure out the plugin that was interfering with it (Sassy Social Share), so I deactivated that, and it seemed to be working fine when I reactivated all of the plugins I deactivated this morning. But now I’m seeing that when…

Latest version of Chrome is causing problems

By Pixelpusher, 7 years ago. Last reply by Alex S, 7 years ago
The latest version of Chrome seems to have broken the content area found in the top right side of the Vantage theme. I have two sites using the Vantage theme and both have the content from the right side covering the site logos. This is a significant issue so please let me know if a…

lists break when switching to page builder

By Flowi, 7 years ago. Last reply by Flowi, 7 years ago
Hi guys, I use the regular unordered lists of the TinyMCE editor, everything looks fine. But when I switch to the page builder or directly start there and put it into the SOEditor, the list bullets are not being displayed. Instead, there are weird horizontal separator lines between each line. Any suggestions what’s wrong here?…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More