SiteOrigin Hero stopped displaying

By Heidi Duncan, 5 years ago. Last reply by Alex S, 5 years ago
The first row of content on our client’s homepage includes a SiteOrigin Hero widget. It was working fine for months but now will not display at all. We’ve tried adding a new row and rebuilding the Hero, but the new row w/Hero also refuses to display. We’ve added a new row and put an Editor…

Page Builder Error

By Brad Scott, 5 years ago. Last reply by Alex S, 5 years ago
My home page is not loading in Chrome on desktop. It loads on mobile and other browsers. The following error is occurring: Parse error: syntax error, unexpected ‘)’, expecting :: (T_PAAMAYIM_NEKUDOTAYIM) in /home3/ab48091/public_html/scottinjurylaw.com/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 70 Fatal error: Call to undefined function is_user_logged_in() in /home3/ab48091/public_html/scottinjurylaw.com/wp-content/mu-plugins/endurance-page-cache.php on line 370 I updated PHP to 7.0 and also…

Some pages not showing updates

By Bethany B, 5 years ago. Last reply by Alex S, 5 years ago
Hi there, I am using site builder for my About Us page, and I am trying to erase a heading that I added as a test. But when I go into the edit mode ( either live or from pages) and erase the first heading, it says it is deleted, but then appears whenever I…

Sub Menu not working in mobile view

By Lauren Denitzio, 5 years ago. Last reply by Alex S, 5 years ago
Hi folks, I’m using the Vantage theme and when I view the mobile menu on my phone, the sub menu dropdown is not working when the parent is a page, rather than a custom link. If I set the parent to a custom link with URL as # it works fine. I need the parent…

Cell Styles Design don’t work

By WeAreGRID, 5 years ago. Last reply by Alex S, 5 years ago
We have been trying to set a row with 2 columns. One of the column has an image and the second column has some text in it. While trying to change background color in Cell Design to different than white nothing is happening. The same apply to all remaining setting is Cell / Desing section.

New page / new Post error

By Ruz Estudio, 5 years ago. Last reply by Alex S, 5 years ago
Hello! I have an issue with the plugin, when i try to make a new post/page the site does not finish loading. When I deactivate de plug-in “PageBuilder by Site Origin” the problem is fixed. but i need to activate de plugin to edit and publish. The error is “Failed to load resource: the server…

Contact Form Widget Broken

By Christopher Landman, 5 years ago. Last reply by Andrew Misplon, 5 years ago
After the latest update to SO 2.8.2 and Widgets Bundle 1.12.1 upon clicking the contact form widget to edit it, browser simply opens a white screen displaying the website’s local time setting. Also, how can I help others on this forum, I’m a front end developer by occupation and notice there are a couple of…

Layout Builder Opens Twice

By Steven G Ingram, 5 years ago. Last reply by Alex S, 5 years ago
I’m using Max Mega Menu. I added the layout builder to a menu tab. Every time I click Open Builder it gives me the builder and works like it should. But when I’m done and close it there is a duplicate layout builder open in the background that I have to close as well. It…

Extra Space Appeared Below Rows After The Latest Update

By HeNRy Hu (亨董), 5 years ago. Last reply by Alex S, 5 years ago
Hi all, I completed a page layout about 14 hours ago and things were set as the way I wished. Unfortunately, it did not last for very long. Here is what happened actually: an update was done right after the login to the site, and the page mentioned above turned into a funny look after.…

Bug found in Contact form

By Timo Kempkens, 5 years ago. Last reply by Alex S, 5 years ago
Hi support, I’ve identified a bug in CSS styling in SiteOrigin Contact Form Widget @version 1.12.1. IF you are working in Fields area and set a border color and border width of [1] [px], it will not submit the “px”. After submit you can see the following style which misses the unit in measurement: If…