Home>Support>Bug Report

Unable to select Media since latest update

By duniwassal, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Following the latest update to Page Builder, image acquisition no longer functions In a SiteOrigins Editor widget: clicking the ‘Add Media’ button … has no effect selecting the ‘Insert/Add Media’ menu drop-down … has no effect clicking the pencil ‘edit’ button on a pre-existing image … has no effect In a SiteOrigin Image widget: clicking…

Features Widget

By jroy1082, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello, with a recent update it seems the Features widget is no longer getting the title size, text size, and icon container size unit values from the drop down like px or em. When you inspect the element the styles are getting set like “width: 50;” instead of “width: 50px;” Thanks, Josh

Pages with SiteOrigin Templates Redirecting to posts page when preview button pressed

By wilman33, 5 years ago. Last reply by Andrew Misplon, 5 years ago
We updated our site to WordPress 5.3 last week and now when we edit any page using SiteOrigin PageBuilder, pressing the Preview changes button just takes us to the posts page. Disabling the SiteOrigin plugin obviously stops this happening but breaks the page. Have you ever come across this before? I have tried setting up…

Can’t edit pages with a page builder

By Vytenis Misevicius, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello. I went through all the possible informatino on the internet, but still can’t resolve this issue. I was performing a wordpress update and php update to 7.3. After all these things, my website runs ok, but when i go to edit the page content, i no longer see the page builder tabs where i…

Page builder not working with Woocommerce Memberships?

By Maria Harring, 5 years ago. Last reply by Andrew Misplon, 5 years ago
On our website Siteorigin pagebuilder works perfectly – except for single product pages? It has been working and in the overview it says “Siteorigin Page Builder” beside the product name, but when edit the product it shows in standard “visual” mode and it’s not possible to choose pagebuilder? I’ve deactivated all plugins and found the…

Post Loop Broken

By Kenneth Dickson, 5 years ago. Last reply by Andrew Misplon, 5 years ago
If anyone has similar experience. The most recent update has borked Post Loop on my install. 2.10.12 – 4 November 2019 Resolve issue caused by locate_template preventing plugins from adding Post Loop templates. Unfortunately, the only result that it now returns is its own page wherever the Loop is enabled. I had three different post…

Error When Trying to Edit Pages

By firefly, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Suddenly when we try to edit the pages on the site I get this error: The site is experiencing technical difficulties. Please check your site admin email inbox for instructions. We are hosting on wpengine and using the create theme. I tried disabling the theme to check if there was a conflict, but I still…

403 Forbidden Error

By Jess Li, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I have been getting a 403 error when trying to update or preview my WordPress site front page on built with Page Builder. All other pages/posts are fine. When I switch off/deactivate the Page Builder Plugin and revert to Gutenberg/block editing, I no longer get the error, but my Page builder content shows up…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More