Home>Support>Bug Report

SiteOrigin Hero Not Working?!

By Steven Arsenio, 8 years ago. Last reply by Steven Arsenio, 8 years ago
Hey guys, I got the SO Hero on alot of my pages…. today they all have suddenly disappeared but when I login to edit and check it out, its still there and nothing has changed… I update the changes just to see if it needed that but still nothing… what’s going on? Anyone else experiencing…

Page Builder – cells not in one row

By Sarah Jarmulak, 8 years ago. Last reply by Alex S, 8 years ago
Hi, I've been using Page Builder on my website for some time now and everything worked fine, until some time ago i noticed the cells in a row are not being displayed properly - they are underneath each other instead of in a row. If I log in to Wordpress as admin, the site seems…

Custom CSS not working in North theme

By Sofie, 8 years ago. Last reply by Alex S, 8 years ago
Hi! I’m using your theme “North” and it has worked fine, until it suddenly stopped reading my “Custom CSS” (the one prebuilt in wordpress, under Appearance > customize > additional CSS). In the preview mode it looks fine and all my changes are shown, but not in the live version (even though I’ve saved the…

Issue with So image widget

By Gopu, 8 years ago. Last reply by Alex S, 8 years ago
From last 2 or 3 updates, SO image widget is adding a hyperlink on external URL field. this is annoying. it keeps coming back even when i delete that url and click update. please look this https://www.loongtrips.com/wp-content/uploads/2017/06/error.jpg

Missing widgets

By itsMelanie88, 8 years ago. Last reply by Alex S, 8 years ago
Hi guys, Oddly all the widgets from the bundle are working properly except the Features and Post Carousel widgets. They appear to be missing from the page builder. I do see them as being activated in the bundle. I’ve deactivated the plugin, deleted it, downloaded the bundle from the website and uploaded it again. Unfortunately…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More