Get help from the community and our team. Browse threads or start a new one.
Start New Thread
I logged into my WP editor and tried to edit a page, but the widgets won’t load and I get an error: “failed to authenticate to redis: ERR max number of clients reached” I am unsure if this is an…
Changes in Visual Editor is not reflecting when I do preview. I am using “Bento” theme and it has not been hosted yet which means I am working in localhost. I have many pages in my website. Currently, I am…
Hello, I was wondering how to remove the masthead but keep the menu-navigation? This is what I mean: http://wordpress-27370-60046-183899.cloudwaysapps.com/ I don’t want the menu to sit on the white background but on the picture below it (and delete the white…
Sorry if this is obvious, but I’m just trying to be accurate. What font does the Focus theme use as default? Thanks so much for your reply, and your excellent theme.
Hello, I am newbie in wordpress site making and this is my first site. By the way, here it is: When i open my site on my phone it focuses in the centre of the picture. So how can I…
There is a grey link background showing up on the title of my embedded video. I’ve tried removing this from lots of different places but cannot find it. Please help!
Hello, I am having difficulty removing the slider from my homepage. I created a page called “home” and set it as the static page for my homepage and used the “homepage template” I then went into customize and went to…
How do I go back to before I installed the SiteOrigin. It’s not what I needed. It made changes to my site and I don’t know how to undo. I want to go back to the way it was before…
Hi there! Im trying to use SiteOrgin CSS but when im clicking on eye icon – it doesn’t show :/ Do you know what could be the issue here? My page is: http://sireneeyewear.com Pass: sirenepass Thanks! Filip
I’m starting a new business based on downloads, but all of my videos exceed the maximum upload file size on WordPress. I don’t have any capital to be able to sink money into a server. Is there a place to…
Hi, I was wondering, bought the Sydney Pro wp-theme and I am using Siteorigin Pagebuilder to create a website, but I have a problem with the permalinks (format) which are created by Pagebuilder, I assume. (The standard wp permalinks are…
I have tried to disable all other plugins to see if there was a conflict, however, the problem has persisted. I have tried to re-enter the API from Google, but again, to no avail. I am running Corporate Pro theme…
Currently, my image size is 1920 x 438 but the full height of the image isn’t showing. I am happy with the way it looks on the site (joelworld.com) but I want to know the recommended image sizes if using…
Hello, please excuse the translation of Google, my native language is Russian. Help solve the problem with the slow operation of the WordPress dashboard. This happens when you edit a page or post. Slow appears when mouse scroll (up or…
Is there anyway to display a sidebar on the Vantage Premium Theme? I have been searching for a week and cannot find how to do it. I downloaded and activated the woosidebar pluggin, but not sure what to do now.…
SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.
Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer