By Mollie Morrissette, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hi, I cannot edit my CSS on my full-size page – as I am only presented with a quasi-mobile size, which is a weird combination of a mobile menu with oversized featured images. This same problem occurred with CSS Hero. With your sidebar open to edit my CSS, the layout of my website is completely…
By C, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi, I’m building a widget that relies on the page being edited to establish the child pages available for selection within the widget (as a dropdown). It seems I can’t reliably use $_REQUEST[ ‘postId’ ] because that isn’t available when the widget data loads via ajax and the preview doesn’t work. Someone raised a similar…
By Curmudgeon, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I have set up the SiteOrigin Google Maps Widget and sorted out API key from Google and the Referer URLs for restriction etc. I get a map, centred where I specify, with markers I have defined and if I preview the map in the widget I see the route between these points displayed on the…
By NW, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, I’ve been running into an issue where, when I try to save my edits, the site keeps loading endlessly. This only happens when I add more blocks within the page builder environment. We have sufficient memory and storage for the page, so I believe there might be a bug in your plugin causing this…
By Roland Wright, 4 months ago. Last reply by Roland Wright, 4 months ago
Hello My homepage has lost all its formatting It somehow changed Form SiteOrigin Layout Build a layout using SiteOrigin’s Page Builder to Classic Use the classic WordPress editor And I can not edit it in anyway except via HTML or restore it? View below https://i.postimg.cc/SKR0Dmtd/Screenshot-2025-03-05-125416.jpg https://i.postimg.cc/3JrZy1fM/Screenshot-2025-03-05-125650.png4 Thank you
By AB1-CAW, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi, I started the Vantage theme on my laptop which has PHP8 and I want to migrate to a server that is running PHP7. Is this change supported? I am hoping that Vantage is backward compatible. Otherwise I’ll just recreate on the web server. Thanks.
By Curmudgeon, 5 months ago. Last reply by Alex S, 4 months ago
I generally edit posts on my PC. Occasionally, however, I use my Samsung Galaxy Tab 6 Android tablet. This has always worked very well. Recently, however, perhaps in the last one to two months, I have tried to do this and experienced a problem. I can log in to my site view my Page Builder…
By gnjang, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I thought I activated the widget by clicking active, but when I refresh the page, it goes back to the original disabled state. It looks to me like the DB is not being updated. When I look at the ajax response value, I can see that it is working normally as {“done”:true}, and no errors…
By oxforddigital, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, I’m getting a critical error message on our website. There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums. Learn more about troubleshooting WordPress. The admin email is as follows: Hii! WordPress has a built-in…
By C, 4 months ago. Last reply by Alex S, 4 months ago
Hi, I appear to have the exact same issue as described here. I’ve tried modify_form and the siteorigin_widgets_form_options filters but the updated form fields don’t carry through. Hope you can help. Thanks
By gamzehrealty, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I build a page with site origin and now I am switching to elementor pro. I am not able to edit some pages with elementor and when I click on edit with elementor I get to modify a template page and not the same page. Anyway to fix this issue?
By Roland Wright, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi Sorry, me again In Corp, what is the best way to align an icon with a clickable email and phone number? I have tried using the features and editor widgets and i can not get the icon and the link to line up nicely Thanks Roland
By enf, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I have enable WPML language floating switcher but for some reason it desappear UNDER Hero block images… Allure Gioielli what could cause this strange bug? best regards
By Roland Wright, 4 months ago. Last reply by Roland Wright, 4 months ago
Hi Using Corp. Is there a way to quickly match an image size to the text content Each row has 2 columns. Left is a SO Hero widget and right is a SO slider widget I have 6 rows with different amount of text in each Hero block. so each one is a different size…
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