Simple Masonry – get title to wrap?
By Reed Forrester, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hey, using the Simple Masonry widget. The titles that appear on hover – some of them wrap but others don’t. What can I do?
Support Threads
Visual composer widgets only displaying code “Null”
By Sonicman, 7 years ago. Last reply by Alex S, 7 years ago
Hi Alex, You and I have an active thread on wordpress.org forum. you said to reference so you can take a look at this strange code corruption issue on my site. link below. https://wordpress.org/support/topic/widget-settings-disappear-with-visual-composer/ Please advise how to send you admin login details. Thanks Dan
Buttons on Slider in SiteOrigin Hero
By thatguyjonny, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hello, I have two slides on the SiteOrigin Hero module and would like to put button #1 on the first slide and button #2 on the second slide. The shortcode [buttons] only allows me to put both buttons on a slide. Can you help? Thanks
menu custom link no longer working
By freshwater, 7 years ago. Last reply by Alex S, 7 years ago
How can I remove the link from my top level menu item? years ago i followed your instructions and it worked (we also just didn’t even put the # and it still worked, i believe). to make the top level menu item not be clickable (no hand/finger mouse icon). i have my sites working like…
Page Builder not loading by default
By FrankMatt, 7 years ago. Last reply by Alex S, 7 years ago
Thank you in advance for anyone’s help. It seems to me that I used to go to a page that I used Page Builder to create and each time I would go back Page Builder would load by default. Now I need to choose the tab in the editor choices every time I load a…
Mailchimp script being ignored.
By AVWebmaster, 7 years ago. Last reply by Alex S, 7 years ago
On this page https://siteorigin.com/thread/mailchimp-widget-not-properly-displayed-in-vantage-using-visual-composer/ it discusses mailchimp widget is not being displayed. What does it mean if it is not being used? I’ve tried Text and HTML widgets with no luck I know, 3-5-10 days, and I’m getting closer to the fee.
Styles applied to parent div, not the one bearing panel-widget-style
By antwortzeit, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hey, guys, one of the last updates resulted in a very unfavorable change for us. Previously, the styles entered in the PageBuilder for a specific line affected a div with the class panel-widget-style. Now, however, parts of the adjustments affect the element above it with the class so-panel. This is a very good idea because…
Corp logo title tag
By Karl, 7 years ago. Last reply by Karl, 7 years ago
Hello, please how can I add a title tag to the Corp logo? Thank you, Karl
Undefined index error messages on home page
By sara, 7 years ago. Last reply by Alex S, 7 years ago
Greetings, I’m running into a recurring issue on the home page of my site. The same line appears 5 times at the top of the page and sometimes it resolves itself, sometimes not. My wp-config file DEBUG is set to false and I update my plugins on a daily basis. Cache is cleared regularly. Any…
`not working while inserting clone pages when the user logged as Author
By Shamaa Poetry, 7 years ago. Last reply by Alex S, 7 years ago
Hi there! I am facing error while inserting clone pages when the user logged in as Author from Add New Post. When I click on Posts>Add New>Page Builder>Layout>Clone: Pages>My Sample>Insert After/Before/Replace Current then It gives {“success”:true,”data”:[]} while it’s working when i change the User Role as Admin or Editor. I have debugged it as my…
Error with WP Admin Menu when using SiteOrigin Image Widget
By greatvaluepack, 7 years ago. Last reply by Alex S, 7 years ago
I have recently been affected by an issue in the Page Builder, which occurs only when I have a SiteOrigin Image Widget in the page. The WP Admin Menu and Featured Image boxes get affected as per below. Looking at the HTML of the page shows that instead of the usual images, it’s been replaced…
SiteOrigin Hero in this module button is not working what to do?
By Dipesh, 7 years ago. Last reply by Alex S, 7 years ago
When i using your site origin plugin in elementor buildor in Site Origin Hero module button is not displayed in my image and i set the all style in button. So please help me to solve this issue.
Icons Disappeared After Update
By buildingm, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hello, It seems that my icons in the features widget have disappeared. I have gone through every plugin I have in troubleshooting mode, but no luck (disabled all and added back one by one). I saw a different thread that mentioned this happening in a previous update – have there been any similar complaints with…
error message in website and in wordpress backend : www.trainingspace.it
By Silvia Gatti, 7 years ago. Last reply by Andrew Misplon, 7 years ago
www.trainingspace.it this is the error message: Warning: include(/web/htdocs/www.trainingspace.it/home/wp-content/themes/customizr/templates/modules/featured-pages/javascript.php): failed to open stream: No such file or directory in /web/htdocs/www.trainingspace.it/home/wp-config.php on line 14 Warning: include(/web/htdocs/www.trainingspace.it/home/wp-content/themes/customizr/templates/modules/featured-pages/javascript.php): failed to open stream: No such file or directory in /web/htdocs/www.trainingspace.it/home/wp-config.php on line 14 Warning: include(): Failed opening ‘/web/htdocs/www.trainingspace.it/home/wp-content/themes/customizr/templates/modules/featured-pages/javascript.php’ for inclusion (include_path=’.:/php7.1/lib/php/’) in /web/htdocs/www.trainingspace.it/home/wp-config.php on line 14 I did the Update…
Page is not loading with PageBuilder
By candacew.wong, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi, When I go Edit a page with Page Builder the page loads very slowly or it doesn’t even load at all. This happens on Chrome and Firefox. I have disabled all the plugins to find the origin of the issue and it’s the Page Builder by SiteOrigin that’s causing the issue. I spoke with…