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Password and email conflicts

general question · By 2 REEL FILMS · 7 years ago · Reply by Andrew Misplon 7 years ago

Hi, I am having a problem logging in to my account because I am unable to access my registration email as the account is no longer in use. Therefore when I try to retrieve my password, it will not recognise…

Widget Issues

bug-report plugin plugin-widgets-bundle · By Tasha Montgomery · 7 years ago · Reply by Andrew Misplon 7 years ago

I am having issues with the button and contact form widgets. I setup the widget settings then save so I can preview on the page. But it won’t let me edit. It sends me to a blank page with the…

Page Builder Update Issue

bug-report plugin plugin-page-builder · By Tasha Montgomery · 7 years ago · Reply by Andrew Misplon 7 years ago

I have spent days/weeks getting my site to look the way that I want. I updated the page builder and now the image widget isn’t behaving as it use to. Images are all stretched out. I tried the fix you…

Premium License

account general · By Tasha Montgomery · 7 years ago · Reply by Andrew Misplon 7 years ago

I have premium license but for some reason your site isn’t recognizing my access.

Pagebuilder Layout Problems

bug-report plugin plugin-page-builder · By Bekka · 7 years ago · Reply by Andrew Misplon 7 years ago

Hi I’m recently building a website. Since yesterday the layout of the website doesn’t appear right, but only on the homepage and one subpage. The body text and other elements aren’t stretched over the whole page (they should be in…

Update Bug

bug-report plugin plugin-widgets-bundle · By datalink · 7 years ago · Reply by Andrew Misplon 7 years ago

I just installed an update to SiteOrigin Widgets Bundle and it has a minor bug…. The image widget stretches the height of the image… An example can be seen here…. http://jusgreenautowash.com/equipment/touchpoint-product-line/touchpoint-vm-server/ This issue is occurring on all pages with images;…

Image height stretched after update

bug-report plugin plugin-page-builder · By Ollie Simpson · 7 years ago · Reply by Andrew Misplon 7 years ago

I’m experiencing the same issue as others on the forum and rolling back to Page Builder 2.10.4 using WP Rollback has not resolved it. Is there a CSS workaround we can use while awaiting the update?

Update 2.10.5 problems

plugin plugin-page-builder technical · By saveferris · 7 years ago · Reply by Andrew Misplon 7 years ago

HOME Just updated to the latest version and pagebuilder is now incorrectly displaying images displayed in pagebuilder. How can I go back to the previous version until this is corrected?

Unable to set map center in maps widget on page?

plugin plugin-widgets-bundle technical · By Rupie · 7 years ago · Reply by Andrew Misplon 7 years ago

Hi, I was using the maps widget from the widget bundle for a few months without any problems. Because of an issue (not related to this) I had to restore a database backup and afterwards I don’t seem to get…

Widget Update Broke CSS

bug-report plugin plugin-siteorigin-css · By Nicole Sherman · 7 years ago · Reply by Andrew Misplon 7 years ago

Today I noticed that the widget CSS has changed and messed up some of my pages images. https://picsbnic.com/wp-content/uploads/siteorigin-widgets/sow-image-default-4b231843ec72.css?ver=5.1.1 Specifically this one: .so-widget-sow-image-default-4b231843ec72 .sow-image-container { display: flex; } I was able to get support to quickly apply some temporary CSS, has…