Home>Support

SiteOrigin Hero image issues

By Kristin Sjemmedal Smith, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I am quite new to website editing and would love to get some advice from you experienced people:) I have an issue with SiteOrigin Hero images/slide show on my website and can’t figure out what is wrong. It looks completely normal on my Edit page and it was only today I realized the photos…

Picture on mobile version is shifted

By Elena Elena, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I’m trying to fix the first page picture on website www.simmingpoolmagazine.com first picture (I gues its header), loooking through the phone is shifted to the right http://joxi.net/Dr87eqeUzyw7aA (here is screenshoot) on PC its in the middle thank you

image widget – can’t resize image

By Bartosz Hajduk, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I am trying to resize the image of my mockup http://ravecovery.pl/. The image widget allows only some predefined sizes – how can I customize the size? I found a workaround and I’m using padding *left and right) to make it a bit smaller, but Im not sure that this is the best way.

Widget Google Maps – empty setting window

By LukeM, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I can’t change the Google Maps widget settings. When I open it I have empty windows. I see an error in the console: ‘Failed to load resource: the server responded with a status of 400 ()’ The site was created directly on hosting. After finishing the work, I modified the address so that the…

Error in plugin – Page Builder by SiteOrigin (ThinkUpThemes compatible)

By johnth, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi I’ve received the following email generated by WordPress and would like to resolve the reported error ———————————————- Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error with…

Page Builder is only accessible when opening the editor the first time

By Florian Kleinhans, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have just started using WordPress and your Page Builder yesterday. The buttons in the right upper corner of the editor for visual, text and the Page Builder are only accessible when opening the editor the first time. Otherwise the editor looks completely different. Here I have uploaded a screenshot for you: https://imgur.com/m8JbWYN While the…

page builder conflict

By Ubaid Rehman, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, The page builder isn’t showing on my wordpress site. The front end is fine – all my page built content looks OK, but the builder has gone from the editor window in the backend and the pages can’t be edited. The content in the editor is not showing in blocks and all pagebuilder options…

Can’t edit Page Builder Pages

By Nico Eileen Pahl, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi! I have a serious Issue. I can’t edit any published SiteOriginal PageBuilder Page. Whenever i click “Edit”, the normal visual Editor opens. It destroys the entire Page. When i move to “PageBuilder”-Tab in the Editor, it’s imported, but nearly everything is deleted. Since now, i have to create a new Page each time i…

PageBuilder/Yoast Premium Plugin conflict

By Tadpole, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, The page builder isn’t showing on my wordpress site. The front end is fine – all my page built content looks OK, but the builder has gone from the editor window in the backend and the pages can’t be edited. The content in the editor is not showing in blocks and all pagebuilder options…

Problem updating page

By LukeM, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I have a problem with the SiteOrigin Widgets Bundle plugin or Page Builder by SiteOrigin. I’m not sure. I created a website on test hosting. Then, I moved the finished website to the target hosting. I have changed the address in the paths in the database and wordpress files. The page is displayed correctly.…

Error after latest wp update and theme update.

By Jayzed, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. Even though my site appears fine front and admin side i wondered if there is an issue with this notification? Many thanks wp-admin/admin-ajax.php) An error…

Change Link Colors on pages

By Raven, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Dear SiteOrigin visitors or staff. I am breaking my head on this for a few hours now, I hope you can help me out. Currently, my theme only changes the colors of the links when I hover my mouse on it. I want the links to my content. (pages & posts) to be colored. I…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More