By Abdelhamid Mohamed, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi I got GrowthPress theme but when I’m adding additional language (Arabic) to the main language it is working fine except the image in the slides not showing. any suggestion Also I tried to add slider hero but the slider was covering the menu items I want help please in this My website is English…
By Koichiro, 4 years ago. Last reply by Andrew Misplon, 4 years ago
To display WooCommerce products in my website, I use Widget “Products in Category (Menu Group Layout)”. It does display products in each menu group, but the listing order cannot be changed at all. Even though the listing order of each product is changed in product edit screen, the changes are reflected. I properly set Default…
By opgavekorrektur.dk, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi! In Site Origin editor widget the font size is default at 10pt. I change to 14pt, but every time I make a new section, it changes back to 10pt. Is it possible to change to 14pt as default font size? Thanks! Kind regards Jan
By Joe Boldt, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have a page that consists of a few 3 column rows. It looks great on a computer, but on the phone it does not. What I want is for the center column in the first row to be the starting item when viewed with a phone, but of course, it’s the first item in…
By Kojak Eugenio, 4 years ago. Last reply by Andrew Misplon, 4 years ago
My website has a poor score on google page insights. Here’s the https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.fbmarketingsoftware.com%2F The main things that making it slow is the google fonts and this is https://www.fbmarketingsoftware.com/wp-content/uploads/siteorigin-widgets/sow-headline-default-5eb1f6052e70.css?ver=5.4 How can I optimize it and disable unwanted google fonts from loading? Also how to optimize the siteorigin widgets sow-headline. Thanks
By Andy's Golf Blog, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I have a FCS on my blog which works well on desktop but doesn’t look great on mobile. Is there a way to disable it, please? My site is: www.andysgolfblog.co.uk. I am running the Unwind theme. Thank you for your help :) Andy
By Sally Pilkington, 4 years ago. Last reply by Alex S, 4 years ago
Hi, I’ve added this self-hosted video to a video widget in pagebuilder: https://chrisbostock.co.uk/wp-content/uploads/2020/04/Story-Teller-new-trailer-V2.mp4 The the Page-edit view, the video shows up and plays, but when I publish and view the page, nothing is there. Any ideas? https://chrisbostock.co.uk/project/the-storyteller/ The video widget is in a full width row under the top row (with image right and text…
By Chris Dawson, 4 years ago. Last reply by Andrew Misplon, 4 years ago
hi there, client wanted to add a video background to their siteorigin homepage, which we did via the built-in ‘video background’ element on a row. all working, but on Edge and older IE *occasionally* the video doesn’t fill to full screen width – we get narrow blue strips down either side, usually when using the…
By estudiotres, 4 years ago. Last reply by Andrew Misplon, 4 years ago
team siteorigin. thanks for your past help in linking certain frames within the layout slider when you click on a link. i tried emailing through premium support but haven’t heard back yet. :::::: now ive run into another problem that my inexperience and hackery can seem to remedy. the page is close but now i…
By mkilb, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Dear support team, unfortunately, there is a bug with the SiteOrigin Editor. Sometimes, when I want edit a blog post, it is not possible to access the editor. Then this error message shows up: “Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again…
By nicktmonte, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have WPBakery Page Builder installed on my site. When I add a row and add either an image or a hero image content piece, the image only shows up when I have default settings. However, when I try to stretch my row for “Stretch row and content (no paddings)” my image disappears.
By Climent, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello! I want to build a web with a free theme. The special apperance is that the main page has to show the records from a database (four or five fields, all the records fitting in a page) and a button to select each one. And you can scroll as many pages as needed. Once…
By tmck, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi support! I am using Vantage and have got the homepage the way I want it on desktop, with two yellow boxes side-by-side. However, when I view the page in mobile, one of the yellow boxes is under the footer bar (http://prntscr.com/rluk00). Any ideas on how I can fix this? The site URL is https://ieeepress.wpengine.com/.…
By davidcragg, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Can I create a home page from a regular page? If I can, how do I add a slider to the top of the page? The regular home page is soooo limited. I can’t add multiple paragraphs using the Appearance/Customize/Home Section’s available sections. When I try to use html in these sections, it sees these…
By Филип Неделковски, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Respected, When I try to edit some page on my web site, I am receiving this error: Forbidden You don’t have permission to access this resource.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. After checking all plugins, the SiteOrigin plugin was the reason for this 403…
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