the widget does not appear – old version

By robebas, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Good morning, I manage the website of my school A few years ago I had installed two of your plugins SiteOrigin CSS version 1.1.5 and SiteOrigin Widgets Bundle version 1.11.8 Since some days when I enter the live edit, the buttons of widget do not appear. Before it had always worked. The plugin should always…

Page builder error

By Ankur Shah, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have just recently noticed the error below on my WordPress website Can you please look into this and let me know how this can be resolved? This error occurs after I open the visual editor to add or edit text. There has been a critical error on this website. Learn more about troubleshooting WordPress.

Jetpack Conflict Affecting Paragraphs

By Tutors & Futures, 1 year ago. Last reply by Andrew Misplon, 1 year ago
This is a very strange conflict that has occurred. When Jetpack plugin is activated it is removing the paragraphs on certain areas of my site. On the homepage for example: Over the past decade, Tutors & Futures has worked with hundreds of students across the world, offering a bespoke provision to each and every family.…

Blog Post Title Colour Not Changing

By Tutors & Futures, 1 year ago. Last reply by Andrew Misplon, 1 year ago
On my homepage at the below link, I have added a Blog Post carousel towards the bottom. The background is blue but I cannot get the title font to change. I have adjusted it on the widget but it remains the same no matter what I do. www.tutorsandfutures.com

Can’t open or edit Custom HTML widget

By IQ Glass, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi, When I try to open or edit a Custom HTML widget on my site which uses the Siteorigin builder it just brings me to a blank page with the date and time in plain text in the top right corner. I have read other threads and articles and tried the various troubleshooting methods mentioned,…

Plugin not working on migrated site

By Carl Crawford, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I migrated my WordPress site to a new server. Everything is working except for Page Builder. When I got to page that uses Page Builder, I get a page with he following text: ————— Section ID: Enter a Unique Section ID. You can use this ID in Menu item for enabling One Page Menu. Title:…

Page Builder resulting in white screen

By CoolB, 1 year ago. Last reply by Andrew Misplon, 1 year ago
When I attempt to edit a page OR post in WordPress, I’m presented with a white screen. I’ve enabled debug mode and get the message: This is a general plugin conflict message, so after turning off and reactivating all plugins one by one, Page Builder by Site Origin was found to be the culprit. I’ve…