Support Threads: technical

Premium Vantage Theme

By Mark P Rawson, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Ive got the premium version of the vantage theme. After redesigning my site I need to re enter my premium code. The place to enter the code seems to have moved. Where is it now? Thanks

Missing Widget

By Chris Bryson, 7 years ago. Last reply by Greg Priday, 7 years ago
Hi, I’ve installed Page Builder tonight and have had an attempt at creating a Contact page. Unfortunately I seem to be getting a missing widget error but have confirmed the plugins are installed. Screenshots: http://imgur.com/a/aC3cR Any thoughts? Regards, Chris.

Menu Logo – error on Mozilla and Ie

By Larissa Castanheira, 7 years ago. Last reply by Larissa Castanheira, 7 years ago
Hi, when I test the site at Chrome it is fine. But when I open it using mozilla or IE, the logo gets too big, at the menu, as you can see at the image below: How can I fix this for these browsers without changing the positive view on chrome?

Switching Logo and Navigation

By superman2, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi, I recently downloaded your Portal Theme. Right now I’m trying to figure out how I can switch the navigation and title/logo in the header. Basically that the logo is on the left side and the navigation on the right. Thanks for the great theme.

Problem in “Edit” Pages

By Ali Reza Karami, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi my Dear SiteOrigin I use Lovely “Page Builder” in my site but i encounter a problem in “Edit” my pages. when i click on “Edit” in row, “Edit” page opened but show only “load circles” and stop on this position. this problem concurrent whit inactive “WordPress them preview” when i changed theme options. Please…

Pages not updating with

By Yoojin Seol, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hey! So I’ve been making changes to two pages that were created with Page Builder, but they weren’t updating. 1. Thought it was a cache problem. Erased all browser cache & history on Chrome & Safari, but still didn’t update. I use W3 Total Cache and tried clearing cache and deactivating the plug-in. Didn’t update.…

Error from SiteOrigin Widgets Bundle

By esheratalison, 7 years ago. Last reply by Andrew Misplon, 7 years ago
After updating, I am now always getting this error in my logs: /wp-content/plugins/so-widgets-bundle/widgets/features/css/fonts/feature-background.eot)format(embedded-opentype),url(fonts/feature-background.woff)format(woff),url(fonts/feature-background.ttf)format(truetype),url(font I have the latest version, and the latest wordpress install. Any help would greatly be appreciated! Thanks!!

Using CSS Editor on my Theme

By Mario Cipriano, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I am using the wpex-pytheas theme and have been using the jetpack custom CSS module for changes to that theme. When installed and activated the Site Orgin CSS editor does not work as shown in the video. I do not see a page for example to the right of the editor. How can I get…

Email Log for Siteorigin Contact Form

By lmWP, 7 years ago. Last reply by Greg Priday, 7 years ago
Hi there! Is there anyway to get/create a log of emails coming in from the contact from in the Site Origin widgets bundle. Often the emails are sent to my junk folder. I check through them often, but wondered if there was something that I could set up so that I could have a database…