By Lyndelle McMillan, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I have an issue where the navigation menu sitting outside view area in device view. I can’t seem to figure out how to fix it. Here is a link to the site . I made the site quite a few years ago (probably when I didn’t know my way around the theme quite so well)…
By briegger, 3 years ago. Last reply by Andrew Misplon, 3 years ago
This is only happening on a few pages, not all of them. When I click to edit, there’s nothing there either. https://olivetucc.net/ the contact us page. This is a screenshot. The front end looks just fine. https://olivetucc.net/wp-content/uploads/2022/03/Screen-Shot-2022-03-08-at-10.21.04-AM.png Any advice?
By Datsyuk, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hey there, we set up a Woocommerce Store using SiteOrigin Nort Theme. On Safari Browser a blue frame appears around the product description. I think it has something to do with the accessibility features of Safari. Is there a possibility to get rid of that frame? Best regards YUK
By pankaj7621, 3 years ago. Last reply by Andrew Misplon, 3 years ago
After i updated my theme and wordpress. the plugin has stopped workking. the live editor option redirects to the default wordpress editor where no option works. Also the browser console shows “failed to load the resource. 500 error”. i have tried disabling all the plugins and default theme file but still not working. Here is…
By GoGoHopping.com, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Dear sir/madam, I have been using Site Origin Page builder for more than 5 years now with no problem. The background parallax effect on all of the pages of my website stopped working overnight, even though I didn’t make any changes or updates to the CSS, plugins or theme. This has really badly affected the…
By Gerlanda Dijkstra, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I wonder why the Site origin contact form on my website provides me with blank fields after filling in the necessary info and hitting the send/submit button? I cannot find the answer so far. Could it be a caching problem? My website is https://www.senszu.nl/coaching-groningen/ Hope to hear from you. Thanks in advance.
By Anel Grobler, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Good day I am running Vantage theme with SiteOrigin and the checkout button is not working. That is not my only problem, my product items are only clickable when I open them in a new tag. This is my very first website, so not very clued up with coding. Your help will be much appreciated.…
By Dartanya S, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I am having major issues after updating to WP 5.9. Is there a known compatibility issue with latest WP or a plugin issue SO Widgets Bundle failed to install correctly on my site, I did a reinstall but the Headline widget still didn’t install correctly, I removed the Widgets Bundle via FTP and installed…
By Tim van Rooijen, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, All of our webpages are currently build in the Pagebuilder of SiteOrigin. I would like that all pages are converted to Gutenberg and this would become the native editor. All existing content build in the Pagebuilder of SiteOrigin should then be stored in the Siteorigin Layout block, as showed in this video: https://www.youtube.com/watch?v=UC05MXR6LMg&ab_channel=SiteOrigin Is…
By Alyssa Alexander, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi – I’m working on a website with Vantage theme and have used a masthead 1350 x 200 based on client’s preference. When I view on mobile, it does not change size at all. Do I need to add code, or is there a setting on this? On my own website, I have Sydney, and…
By bloohair, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I see this has been asked before, but there has not been a solution published. The suggested solution was to put the row on Full Width rather than Full Width Stretched. I have changed all my Full Width rows to that, but there’s still and issue being raised in Layout Shift. Also overlaying text also…
By Břetislav Válek, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Dear support, Today, I updated WordPress to version 5.9. After that, Slider widget stopped working on current pages (just disappeared). I tried deactivate all plugins (except SiteOrigin Widgets Bundle for Create and Page Builder by SiteOrigin) and hoped that slider will work – without success. Also, I tried to create a new web page, with…
