Support Threads: technical

Using #contact with a Hero

By Kim Allen, 6 years ago. Last reply by Alex S, 6 years ago
Hi, Use your Hero widget in multiple spots. I like adding a button On my Homepage https://allenvisioninc.com I use a Hero for the first image after the feature image. The Hero button address is https://allenvisioninc.com/#contact — a form at the bottom of the page When the user clicked LET’S TALK — the form displayed perfectly.…

Pagebuilder widgets won’t load

By Pete Friday, 6 years ago. Last reply by Alex S, 6 years ago
Hi, i have big problems with pagebuilder on a website. It won’t load the accordion widget and i keep getting 500 server errors. What i have done so far: – Contact with the hosting compagny, they increased the memory to 256 MB, updated the PHP version to the latest, to short they’ve done their job!…

Masthead/Header image and Mobile site

By Daithi O Broin, 6 years ago. Last reply by Alex S, 6 years ago
Site at http://vobenitrocoffee.com/. Could not get Masthead image installed via Customizing▸Theme Design▸Page so I used CSS. Additional CSS inserted using SiteOrigin CSS plugin. When view on a mobile device all seems well – but only when the site is viewed in Portrait format. If a phone or tablet is put in Landscape then the Masthead…

Can’t find SiteOrigin Importer under Tools

By Aamir Masood (old account), 6 years ago. Last reply by Alex S, 6 years ago
Hello, I’ve a multisite wordpress installation. Let’s call it abc.com. I also crated a subdirectory called abc.com/directory. I went to network admin and installed the Highline sitepack plugin from a zip file just downloaded. Now when i go back to Tools on the sidebar, I cannot find the SiteOrigin Importer as shown in: https://siteorigin.com/using-site-packs/ Can…

Responsive: Image widget(!) height not collapsing/scaling vertically in Ie

By someone2, 6 years ago. Last reply by Alex S, 6 years ago
hi. Theme: 2017 Given: Row with a “Image” or SiteOrigin Image” widget containing a fullsize image (ex: 3000x2000px height) Everything looks good in all responsive layouts in FF and Chrome. But in IE 11 (yes, i know… sorry): – the container (panel-grid-cell) – of the widget (so-panel widget widget_media_image) – containing the image (width=3000 height=2000)…

“more” don’t work in PageBuilder editor

By Renato Gelforte, 6 years ago. Last reply by Renato Gelforte, 6 years ago
Usually, if I insert “<!–more–>” in a post after a certain number of characters, I will get a short text showing those characters into my homepage for each of the last 5 posts. This is working fine if I use the ordinary WP posts editor. If I choose to use PageBuilder for a post composed…

Changing font in post title with SiteOrigin CSS

By Niko Cobben, 6 years ago. Last reply by Alex S, 6 years ago
I’m recently started with SiteOrigin CSS in my Origami premium theme. I have changed the fonts of post titles in the homepage (h1 entry-title a). The homepage shows the 5 latest post. But if I’m going to an individual post the fonts of the title, these are not changed. I’m not using Is it possible…

contact form font size

By robini123, 6 years ago. Last reply by Alex S, 6 years ago
Hello, how can I change the size of the font that is displayed for options like radio button options, and checkbox options? If I have radio button options for “male” “female” I need to make the male and female font size smaller. Thanks in advance

Shortcode of Paid Membership Pro does’t work

By fabrisio, 6 years ago. Last reply by Alex S, 6 years ago
Hello, When I introduce a shortcode of the MailPoet 3 plugin in a Editor SiteOrigin widget the content of the shortcode is displayed some lines below, letting an empty space between the text above the shortcode and its content. Could somebody help me to remove this empty space? – My HTML: Text text text… [mailpoet_form…