Home>Support>Technical

Mobile Site Down

By seounpacked1, 7 years ago. Last reply by Alex S, 7 years ago
www.cincygutterboys.com Our mobile site just went down for no obvious reason. Desktop is fine and testing on the desktop, if I scale the screen it responds correctly. But accessing it via mobile or using Developer settings in Chrome to view mobile, it is missing all content. Any ideas? Much appreciated!

Page Builder closing upon Scroll in WP

By Dave & Deb Travel, 7 years ago. Last reply by Alex S, 7 years ago
Hello, I have been having problems when creating and modifying posts in Page Builder. When they are long posts, and I am in the Live Editor and scroll down the screen reverts to the post creation page with no content. I have to save the post and then return to it for it to work…

Adsense ad in Unwind theme cut off in sidebar

By quenandr, 7 years ago. Last reply by Alex S, 7 years ago
Hi there, I’m using the Unwind theme for my site and have been quite happy with it. I recently signed up for Adsense Ads and have inserted them into my sidebar with the Adsense Inserter widget. But the right side of the ads get cut-off. Could you advise how I can fix this? You can…

Mixed content http, instead of secure https

By DevilinPixy, 7 years ago. Last reply by Alex S, 7 years ago
For some reason Vantage theme (Free/SiteOrigin) serves images over http instead of https with SSL active. I have setup the website initially on a temp domain at my host/provider. After activating SSL to server over https, images are still being served over http (mixed content) instead. I have edited the wp-config.php to define both WP_SITEURL…

suspending rows in Pagebuilder

By hectorthepudding, 7 years ago. Last reply by Alex S, 7 years ago
Hi, Like what I see in the Origin pagebuilder. Just trying it out at the moment. Question: is it possible to ‘suspend’ rows in the pagebuilder? Or hide them so they don’t publish, however you want to describe it. I have rows which contain, for example, custom html widgets, and I want to see how…

Hero buttons repeated

By elenap., 7 years ago. Last reply by Alex S, 7 years ago
Hello, I have an issue concerning the Hero image. I’ve three buttons, but they repeat for three rows below over the Hero… I don’t know where I wrong, and how to fix it :( You can see this issue here: http://www.iedsrl.it/home-2018/ Please, can you help me? Many thanks in advance! Kind Regards, Elena

Layout in mobile issue

By mark.angus, 7 years ago. Last reply by Alex S, 7 years ago
Hi I’m having an issue with how my site presents widgets on mobile. On desktop it looks like this: https://ibb.co/bxxPGc Yet on mobile it looks like this? https://ibb.co/kBki9x On mobile I’d like the black component to shrink to fit the image? Any help most appreciated. Thanks Mark

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More