Home>Support>Question

Incorrect display of the sidebar on the site pages

By ilya.pokrov, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Please help me deal with the following problem: In the theme settings, I specified the location of the sidebar – Sidebar Position – Left. In this sidebar, I added filters by product. But, for some reason, the sidebar is correctly displayed only on the standard Woocommerce store page – “Shop”. On the pages of attributes,…

Page Builder not working with Elementor

By wpUser2000, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi there I have a page built with the Elementor and the page builder by siteOrigin. Everything looks fine and in the backend everything seems to be normal. But if I actualize a content element in Elementor, the change doesn’t appear on the page. I just added a sentence to a text but it won’t…

Click button – show more options

By steve.wine, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Dear SiteOrigin, We want to accomplish the following: We have 15 awards. Each award is an image and a line of text. We want to show 3 awards by default and one button that says “show more” and when clicked, 3 more awards show up and if clicked again, 3 more awards are shown and…

Delete a title

By Celticoins, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hy, I’m a rookie and i’ve just discovered this plugin. I’ve a problem to delate a title in this page. Lien vers mon image if i add .pfsubmit-title { display: none;} all the tittles of the page are delated… How can i delate just the “Listing packages” title? Thank a lot I’m lost ^^

Accordion Widget is removing line breaks

By glampe, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I have Accordion Widgets in the Block Editor. If I make changes to a panel in the “”Text”” tab and save the page, the line breaks in that panel are removed when viewing the page. If I switch the panel back to the “”Visual”” tab and save the page the line breaks return and the…

Why the WordPress Datatbase table size increses?

By leenawani, 5 years ago. Last reply by Alex S, 5 years ago
Hello, I used SiteOrigin Theme & Plugins from many days. this is so easily access and making a beautiful websites. but from many days i have a problem in WordPress Database. In the Database, wp_posts & wp_postmeta tables are available. this two tables continued increases in their size. My question is only, due to this…

Can’t change title size on website

By Z A, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi I’m designing this site for a yoga instructor www.kundalinitemple.com however I can’t for the life of me work out how to change the size of the menu text. Can you please help. I’ve tried the visual editor. Installed font pluging. Tried to embed google fonts. Nothing. Im using the siteorigin plugin. Thank you Zak

How to disable google fonts and optimize siteorigins sow headline?

By Kojak Eugenio, 5 years ago. Last reply by Andrew Misplon, 5 years ago
My website has a poor score on google page insights. Here’s the https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.fbmarketingsoftware.com%2F The main things that making it slow is the google fonts and this is https://www.fbmarketingsoftware.com/wp-content/uploads/siteorigin-widgets/sow-headline-default-5eb1f6052e70.css?ver=5.4 How can I optimize it and disable unwanted google fonts from loading? Also how to optimize the siteorigin widgets sow-headline. Thanks

video background problem/bug with Ie and MS Edge

By Chris Dawson, 5 years ago. Last reply by Andrew Misplon, 5 years ago
hi there, client wanted to add a video background to their siteorigin homepage, which we did via the built-in ‘video background’ element on a row. all working, but on Edge and older IE *occasionally* the video doesn’t fill to full screen width – we get narrow blue strips down either side, usually when using the…

Vantage/Meta Slider and WooCommerce Shop page

By Obbu, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I’ve taken over maintaining/modifying a website that uses the Vantage theme, and the site has a meta slider at the top of every page, directly below the header/menu bar. I’d like to remove it from just the WooCommerce shop page, while keeping it on the other pages – could anyone point me in the right…

Page builder stopped working

By Aubrey, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello, I just ran a couple of routine updates on the plugins of my clients website. However when I updated siteorigin page builder and learnpress, my homepage became unresponsive and I can only see the loading icon all the time. When I deactivate page builder it starts working again but the page layout is obviously…

E-Commerce when using Pagebuilder

By Freek Hofste, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi There, I have a fairly simple website for my band using the Moesia theme build with pagebuilder. Now i want to build a very small shop for ordering our album and some merch online. I tried installing the Woocommerce plugin, but that is way to big and forces me to use a different theme…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More