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ShortCodes not working

By BBLHospIT, 4 years ago. Last reply by Andrew Misplon, 4 years ago
After struggling with trying to get shortcodes to work, I switched to trying to use PHP code snippets. Nothing seems to work well with Site origin. Unfortunately the person from whom I inherited the maintenance of the web site that I am working on need to use your plug-in and WordPress to build a web…

Images not scaling properly

By Westfield, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi support, I have two images near the bottom of the homepage; ‘Inverclyde Coastal Path’ and ‘Puck’s Glen and the Massan Loop’. Both images are the same size and appear side-by side. When the browser window is changed and the page refreshes a blue panel (background color) appears within the image panel. Sometimes on the…

How to fix and remove the lisence footer

By Công ty TNHH Thương Mại Dịch Vụ Công Nghệ TK, 4 years ago. Last reply by Andrew Misplon, 4 years ago
How to fix and remove the lisence footer I have a website it’s name is tktech and i used free theme, but when i pulished, i see a lisence copyright footer with author’s name and an author’s link. I want to remove and fix it but i don’t know how to do. Who can help…

Molbile site not resizing photos

By otterspaceholden, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi! I’m using a preformatted siteorigin hero main slider to display a photo with words and a button. It displays perfectly on the computer, scales fine to the tablet but is non-existent for the mobile version. I’ve tried to adjust the padding for the mobile view to no avail. I’m really, REALLY new to wordpress…

Edit Shop subheading

By Dan_B, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there! I’m using the Vantage theme with Woocommerce… When I scrape my shop URL (https://bookautowerks.com/shop/), it shows a subheading of “This is where you can add new products to your store.” however I don’t see anywhere this subheading is set, or how to edit it from the page editor. How can I remove or…

Tabs are not working

By Sean Dyer, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I’ve just gone to edit one of my pages and non of the tabs work. I need to be able to change hero image etc. It just returns a 404 when I click any tab. Complete newbie here to website building, hence why I use Sitebuilder. www.bravenewbeast.co.uk

Video player widget stopped working

By soulfox, 4 years ago. Last reply by Andrew Misplon, 4 years ago
HI I have been using the siteorgin video player widget for a long time without issue. I use the url function to link to facebook videos. This week whenever I try to put in the url as per usual it comes up with the following error message: Sorry, we can’t load the video at the…

Columns stacking in pageBuilder

By Matrix1664, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I’m in the process of developing a page which has a 50/50 column setup. The problem is the columns are stacking instead of displaying as per the editor i.e. side by side. I have un-checked the responsive layout in Settings -> Page Builder after reading some posts here on this forum but hasn’t made…

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