Home>Support>Question

Focus Theme: Remote Video file not showing in post

By rainydayw, 9 years ago. Last reply by Alex S, 9 years ago
I’m trying to create a video post using the Remote Video file pointing to an mp4 from my Google drive. When I view my post, there is only a blank black box that shows up. Am I missing a setting somewhere? Also, can I link to files on Dropbox? The page url is http://crowdedskyfilms.com/2016/10/22/blaine-hicklin-reel/ I…

Mobile/Ipad space between columns too much

By rickscotch, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hello, I have tried to fix this by doing research on your support page but cannot solve the issue. There is to much space between by 2 row column layout when you go to mobile. I have made gutter 0, padding 0 but nothing is working. Please help. The white space that I need eliminated…

Space between header and first row

By hdavies, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hi, I can’t seem to remove the gap between the header and the first row (made using page builder). Here is the website : www.theportroyal.co.uk/wp It happens on all themes and it is set to 0 padding. I am wondering if it has something to do with the image? The image is large and is…

Drop down menu Items hiding behind slider

By Jordan Erickson, 9 years ago. Last reply by Andrew Misplon, 9 years ago
Hi, I am using a new theme “Flatsome” and added SiteOrgin to the site. I have tried all of the: .sow-slider-base { position: relative; overflow: hidden; z-index: 1; } and others: z-index: 9999; and I can’t see to get it to work on this site. Any ideas what to do??

I can’t set up border width

By irene, 9 years ago. Last reply by Andrew Misplon, 9 years ago
I am considering to buy your premium PageBuilder plugin but right now I am trying a free version to see this plugin works for me. I can’t figure out how to set border width. I entered in the CSS style: Border: 20px, border-width: 20 px, border-weight: 20 px. And nothing seems to work. What am…

Site Origin Hero (full width)

By Craig Dixon, 9 years ago. Last reply by Andrew Misplon, 9 years ago
I am struggling to get the hero image to do full width on my site | I have tried everything I can think of but I can get it centred and if I try full width it chops it and moves to left. Currently the row setting is full width stretched and the image seems…

Cant find how to upgrade to vantage premium.

By caktugan, 9 years ago. Last reply by Alex S, 9 years ago
Hi! I had bought a while back the premium version of the Vantage theme. I have just started building a new site but cannot find how I can use my license code to upgrade vantage. I cant find the field to paste the code in. All I can find is the Siteorigin Premium bundle payment…

Breaks inside widgets

By Radka Gettová, 9 years ago. Last reply by Alex S, 9 years ago
Hello, I have issues with adding breaks – into my widget area. Here is picture of how it looks in back-end as instance. I hope it can usefull for helping me. Thank you in advance. Best regads, Radka Gettová.

Post Loop – show latest 2 posts only

By Robin Wilson, 9 years ago. Last reply by Robin Wilson, 9 years ago
I am trying to get the post loop widget to show just the latest 2 posts from a category I have post type – posts posts per page 2 and in additional cat=3&max_num_pages=1 The cat=3 works (takes just posts from this category), but still shows pages – how do I stop pagination appearing?

Vertical Menu

By [email protected], 9 years ago. Last reply by Gopu, 9 years ago
Good morning! Must include a vertical menu on my subject, and I’m not getting. The only option I found was to create a link with text, but it is very ugly. I theme Vantage Premium, what can I do? The following is a test link I made for better understanding: http://www.boletimobomamigo.com.br/menu-vitrine/ When I finish the…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More