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Contact Form Info

By Faith Von Handorf, 6 years ago. Last reply by Alex S, 6 years ago
I am having an issue with a contact form on a site. The first required field in the form (it just happens to be the name field) is not sending in the summary email for each form. So I receive all the other information but not the name of the person. Any idea why this…

SiteOriginHero – Frame not editable

By Nikola Mickovski, 6 years ago. Last reply by Alex S, 6 years ago
Hello SiteOrigin kind people, I was wondering if you could help me with the following problem: I have been using the SiteOrigin Widget, with Page Builder, for this past month. However, yesterday I noticed that I can not use the “Visual” or “Text” tabs in the Frame area of the widget. I can not use…

Select Widget Bundle Items Won’t Display When Activated

By cmaury, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I’ve never experienced this before but I cannot get all of my activated Widget Bundle items to show up in Page Builder. Some of them will, and some won’t. I’ve deactivated/deleted all plugins, deleted & reinstalled bundle, deleted and reinstalled Page Builder, cleared cache, etc. This last time I tried removing & reactivating it added…

database is disconnected

By davide mondin, 6 years ago. Last reply by Alex S, 6 years ago
now is a month that I keep it under control, every Wednesday night the database is disconnected and the site is no longer visible, loading the appropriate plugins shows that within “wp-content / uploads / siteorigin-widgets” there are some modifications / changes. What and why Does it happen?

Post Loop Slider Unwanted Side Padding

By Alex Melkonian, 6 years ago. Last reply by Andrew Misplon, 6 years ago
How can I remove the white padding/margins on my post loop slider on my home page at the very top? It used to not be there but after I updated the theme the padding/margins appeared? I’ve tried editing the css but can’t seem to find the right css code to edit.. Home Page

Layout changes on different monitor sizes

By [email protected], 6 years ago. Last reply by Andrew Misplon, 6 years ago
I am building a website (using SiteOrigin/Vantage theme), and it looks different on my laptop vs the external monitor (which is bigger) the layout does not look responsive. The fonts are not responsive. Using widget SiteOrigin Editor. My web is not live but you can see a comparison screenshot here: https://drive.google.com/open?id=1RN8U0Pmzp7uY4JlkkFIszT7ssLD6Mxod Thanks, Ana

Can’t change color to rows widget

By AJ Lastoff, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Help! Need assistance trying to change color of the rows background. My steps: 1. create row 2. click on “custom Style” 3. Under Custom Background color, I choose a color (example blue). 4. Click DONE 5. Update page 5. Refresh website to see that the rows are still white!

h3 and title

By zuler, 6 years ago. Last reply by Andrew Misplon, 6 years ago
hi I have two questions for you, first one is about us, services and all other widgets’ titles are h3 and i want to chage some of them into h2 and h4 and i dont know how, can you please tell me how to do it? Second one is for example when i add a…

Home Page Slider “None” not working

By AlenET, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello After installing the Vantage Child theme, the Smart Slider demo slider appeared on my home page. In Customizing/Theme Setting/Home is an option to disable the demo slider, but for some reason, I can’t disable the slider. Could you please help me to disable the slider? Thanks

Site Origin Text – Footer

By Nhu Yorke, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I had purchase the vantage premium theme awhile back and it is not allowing me to remove the “A SiteOrigin Theme” footer text. When I go to the Appearance>Customized>Theme Setting>General it has the button – click to get premium.

Black box instead of video

By Lyndelle McMillan, 6 years ago. Last reply by Lyndelle McMillan, 6 years ago
Hi, I am trying to embed a video link into a webpage and when I do it I get a black box. However, if I choose Edit, it shows me the video working and even though I tell it to embed Embed, it still only shows a black box on the preview and on the…

Social learner Frontpage

By Jakob Nørholm, 6 years ago. Last reply by Jakob Nørholm, 6 years ago
Hi I have problems with your page builder. It put my frontpage back to boss theme layout and not stay it as the social learner theme page. I have used WP Bakery page builder to edit the frontpage and want it to stay that way. Is there a way where I can only use your…

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