Support Forum

Topic: general

Browse community answers for this topic or search for a specific issue.

Drop down menu Items hiding behind slider

generalquestion · By Jordan Erickson · 9 years ago · Reply by Andrew Misplon 9 years ago

Hi, I am using a new theme “Flatsome” and added SiteOrgin to the site. I have tried all of the: .sow-slider-base { position: relative; overflow: hidden; z-index: 1; } and others: z-index: 9999; and I can’t see to get it…

ERR_CONNECTION_RESET

general · By Steven Powers · 10 years ago · Reply by Andrew Misplon 9 years ago

I am getting 'err connection reset' error often when previewing or updating pages. I am contacting my host regarding the err connection reset error.

Breaks inside widgets

generalquestion · By Radka Gettová · 9 years ago · Reply by Alex S 9 years ago

Hello, I have issues with adding breaks – into my widget area. Here is picture of how it looks in back-end as instance. I hope it can usefull for helping me. Thank you in advance. Best regads, Radka Gettová.

Widget with namespace doesn’t show preview.

developergeneral · By epinephrin · 9 years ago · Reply by Alex S 9 years ago

File: so-widgets-bundle/base/inc/actions.php Function: siteorigin_widget_preview_widget_action() $_POST[‘class’] – has escaped string – ‘Test\MyWidget’ But $wp_widget_factory->widgets has – ‘TestMyWidget’ Could you please fix this?

No support replies

generalquestion · By torndownunit · 9 years ago · Reply by Alex S 9 years ago

I have a business license and I haven’t had any replies from support since October 5th. I am not even getting the auto-verification email that support requests have been received, which I normally always do. I don’t have any email…

Site Origin editor not working

generalquestion · By flyguy2b · 9 years ago · Reply by flyguy2b 9 years ago

I am helping a friend with their wordpress website and they have been using the site origin text editor to post text. It has worked well until about a week ago and now they are unable to post text also…

manual upgrade / installation

generaltechnical · By jmmtechnologies · 9 years ago · Reply by Alex S 9 years ago

What is the manual process to update from so Widget version 1.6.4 to 1.7.1? (I’m working on a website that doesn’t permit FTP or cpanel access … also SElinux settings are very restrictive.. manual install is the only way to…