By Cuchi Carreira, 6 years ago. Last reply by Cuchi Carreira, 6 years ago
Greetings from a few days ago the version of the theme Focus is totally different in the mobile phone, I can not see the videos on the phone. Can anybody help me ? Thank you
By Lance Watkins, 6 years ago. Last reply by Alex S, 6 years ago
I’m enjoying your Page Builder and Widgets Bundle plug-ins so far. If I use your editor widget to add a shortcode to one or more pages, does that code addition get saved in the theme files or somewhere else? I’m asking because I’m told that if code gets inserted into theme files, then a child-theme…
By jamies, 6 years ago. Last reply by Alex S, 6 years ago
I’m new to PageBuilder but I’m trying to use it on an existing site I manage — we wanted to change the theme and this plugin seemed like an excellent way to improve it even more. When I’m editing the page using PageBuilder, everything looks great in the Live Editor but as soon as I…
By kevinwebdesign, 6 years ago. Last reply by kevinwebdesign, 6 years ago
Dear Support Team I just bought a premium account, but it cannot download theme – GrowthPress Is premium account only and use free theme, right ? May I know what is different with free account ? Any support services included ? Because we are an agency for build website for my clients. Thanks and regards…
By Bianca Boshoff, 6 years ago. Last reply by Alex S, 6 years ago
Hi there I am new to siteorigin so struggling a bit to figure out a few things. I need to customise some fields in the checkout page, we are selling online courses so it is irrelevant to have a field for “order notes for delivery” but I have no clue how to change it. Same…
By Sofie, 6 years ago. Last reply by Alex S, 6 years ago
Hi, is there a possibility to track completed SiteOrigin forms in Google Analytics? I have tried it by creating an event in Google Tag Manager, but the ID attribute doesn’t change after the form is completed. Hope you can help me. Thanks in advance!
By Kevin Lockwood, 6 years ago. Last reply by Alex S, 6 years ago
Installing the site pack plugin for the site pack on a new WP install and it hangs at step… 13/44: Importing term undefined Then I get this pop up… Your session has expired. Please log in to continue where you left off. When you go back to the front end, it half finished. The theme…
By Anna Mäki, 6 years ago. Last reply by Alex S, 6 years ago
Every plug-in deactivates once a week, and that makes our company’s webpage look odd and to be totally useless every now and then. This has now happened 3 times. Is there some place where I can make the plugins stay activated or do I just have to wait this to happen and then activate those…
By hhcwc, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello. We use the Vantage Premium theme for our WP website. Recently the social media icons have been superimposed on our logo to the left when viewed with the Chrome browser. We removed the theme and reloaded the free version. The problem went away. When we downloaded and installed the Premium version of Vantage the…
By cezobeat, 6 years ago. Last reply by Alex S, 6 years ago
Hi there i have a problem with a purchased theme from envato..and its using WOOCOMMERCE .. its not a theme from your site. sorry a wine shop.. and the price is small after decimal.. also i want the font to change to Montserrat or Lato can you help me ? here is the link http://wp.weingutmeinefreiheit.de/
By Nate Pettus, 6 years ago. Last reply by Alex S, 6 years ago
Hello all, I have searched high and low, googled and read all I could take. Im not new to this but this one has stomped me, I have inspected the elements of the site and I cant find the line in the code. It seems to be attached to the button im using. Long story…
By rar3groove, 6 years ago. Last reply by Alex S, 6 years ago
Hello! I’m using the inked blog widget but whenever I set the layout as “image as content background” the image doesn’t show up instead it has a black background. Any suggestions?
By graham, 6 years ago. Last reply by graham, 6 years ago
I’ve got a mail chimp account and from their website I can see that the connection to the my website is working fine. I’ve added a pop up form which appears to work on mobiles but it’s not displayed when I view my website on a desktop/laptop. Can anyone help with this please?
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