Support Forum

Topic: general

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Track completed SiteOrigin contact form

generalquestion · By Sofie · 7 years ago · Reply by Alex S 7 years ago

Hi, is there a possibility to track completed SiteOrigin forms in Google Analytics? I have tried it by creating an event in Google Tag Manager, but the ID attribute doesn’t change after the form is completed. Hope you can help…

Consultant site pack fails

generaltechnical · By Kevin Lockwood · 7 years ago · Reply by Alex S 7 years ago

Installing the site pack plugin for the site pack on a new WP install and it hangs at step… 13/44: Importing term undefined Then I get this pop up… Your session has expired. Please log in to continue where you…

Every plug-in deactivates once a week

generalquestion · By Anna Mäki · 7 years ago · Reply by Alex S 7 years ago

Every plug-in deactivates once a week, and that makes our company’s webpage look odd and to be totally useless every now and then. This has now happened 3 times. Is there some place where I can make the plugins stay…

Home Page Layout Help

generalquestion · By hhcwc · 7 years ago · Reply by Andrew Misplon 7 years ago

Hello. We use the Vantage Premium theme for our WP website. Recently the social media icons have been superimposed on our logo to the left when viewed with the Chrome browser. We removed the theme and reloaded the free version.…

Woocommerce Font and price

generalquestion · By cezobeat · 7 years ago · Reply by Alex S 7 years ago

Hi there i have a problem with a purchased theme from envato..and its using WOOCOMMERCE .. its not a theme from your site. sorry a wine shop.. and the price is small after decimal.. also i want the font to…

database is disconnected

generalquestion · By davide mondin · 7 years ago · Reply by Alex S 7 years ago

now is a month that I keep it under control, every Wednesday night the database is disconnected and the site is no longer visible, loading the appropriate plugins shows that within “wp-content / uploads / siteorigin-widgets” there are some modifications…

Post Loop Slider Unwanted Side Padding

generalquestion · By Alex Melkonian · 7 years ago · Reply by Andrew Misplon 7 years ago

How can I remove the white padding/margins on my post loop slider on my home page at the very top? It used to not be there but after I updated the theme the padding/margins appeared? I’ve tried editing the css…

PHP Version 7.1 or 7.2?

generaltechnical · By billy · 7 years ago · Reply by Andrew Misplon 7 years ago

Hello everyone, according to my hosting company, siteorigin-panels cause a problem/error with new PHP versions. PHP versions 5.6 and 7.0 are only supported until December 2018. All plugins have to be updated to new versions 7.1 or 7.2 until then.…

Row Floating Sticky

generalquestion · By Indra Bhusan Roy · 7 years ago · Reply by Alex S 7 years ago

I want to make the last row in my site to float, that is it should be viewable while scolling up and down. I have used Sticky Menu (or Anything!) on Scroll.I have set the widget class to is_sticky and…