Support Forum

Topic: general

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Site Pack Installation Stalled

generaltechnical · By Heidi Duncan · 5 years ago · Reply by Andrew Misplon 5 years ago

I’m using a SiteOrigin Site Pack for the first time and it has stalled mid-installation at “24/47: Importing content – HOME”. Since this overwrites my full WordPress install, I don’t know what to do! How long do I wait? It’s…

Mosaic gallery linking to albums

customizationgeneral · By Tom B · 5 years ago · Reply by Andrew Misplon 5 years ago

Hej! Looking to create a mosaic gallery where the images are linked to albums. When clicked the related album displays in a large/full screen gallery. Say we have 8 clients all with 8 images. The main gallery will show 1…

Licence Key won’t work

generalquestion · By Colin O'Mahony · 5 years ago · Reply by Andrew Misplon 5 years ago

I am trying to activate my licence key but it won’t work. Is there a way I can view what sites I am using the licence key on in my SiteOrigin dashboard, so I can deactivate one or two if…

premium forum

generalquestion · By Meinhard · 5 years ago · Reply by Andrew Misplon 5 years ago

why is it not possible for me to post in the premium forum. Expiration of my licence: March 2021 Many thanks. I do not understand that?

Table code being deleted

generalquestion · By orangeprincess · 5 years ago · Reply by Andrew Misplon 5 years ago

Hello. I have created a table in the Editor widget. I often go back and forth between the ‘text’ tab and ‘visual’ tab to perfect it. I have this code on many differnt pages. However, recently, if I go from…

Yoast Seo

generaltechnical · By TiaanGeel · 5 years ago · Reply by Andrew Misplon 5 years ago

Hey Guys! I have Yoast SEO loaded as a plugin for the SEO. I don’t think it is reading the words or pictures entered into the SiteOrigin Widget blocks as it keeps on saying that I have no content (words…

Focum Premium not displaying correctly

generaltechnical · By Lou Urzua · 5 years ago · Reply by Andrew Misplon 5 years ago

Hi my homepage using this theme is not displaying correctly see link below. I cannot find the theme zip file I had to reinstall the theme to see if that fixes the problem. Please help. www.desertproductions.net Thank you Lou Urzua

Not available for Home Page/Blog Page

generalquestion · By Ariane major · 5 years ago · Reply by Andrew Misplon 5 years ago

Hello Everyone, I have taken over the website of my work for the corona periode. Im not a webdeveloper/designer, Im a social worker, so as you can imagine its been a bit of a rocky road… Please help! :-) Im…

Hero widget in the header

generalquestion · By Lord Beta · 5 years ago · Reply by Andrew Misplon 5 years ago

Hi, I’d like to use Hero widget on top of every page (like in a header, or below it, it doesn’t really matter), how can I do this? So far I had to copy+paste my hero widget to every single…

Missing Widgets after Update

general · By djh286 · 5 years ago · Reply by Andrew Misplon 5 years ago

I’m trying to edit my page in WordPress and there are missing WP Text Widgets. WordPress support is saying this appears to be an issue started during an automatic update of the SiteOrigin plugin on 5/18. Is there are work-around…

Visual Editor Not Saving Work

bug-reportgeneral · By Malcolm Seaboyer · 5 years ago · Reply by Andrew Misplon 5 years ago

Hello, I am running into an issue where none of the page edits I am trying to make are saving when using the visual editor. When I update the page or switch to the text editor, they disappear. I’ve cleared…

Change Header Layout for the Reign theme

generaltechnical · By jmonroe · 5 years ago · Reply by Andrew Misplon 5 years ago

Reign theme gives users a couple different header layouts. However, it doesn’t offer one prebuilt that is like the following: Main Menu links Logo User icon/Add Post/Mail Messages/Pending Notifications Anyway to do this using SiteOrigin? Thanks

Bug in plugin

generaltechnical · By Chasemarketing · 5 years ago · Reply by Andrew Misplon 5 years ago

Hi, i just got an update that your Page Builder by SiteOrigin got an security bug. Do you guys know this? Is there an update coming?