Support Threads: general

Cancelation

By Dovetail Learning, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, We no longer require this service at my company. It’s my understanding that we renew and pay for Site Origin annually. Our last renewal was in April of 2019. Does this automatically renew, or would I need to do it manually? If I don’t renew in April of 2020 will our account just cancel?…

W3 Validation Error on Siteorigin Layout Buider

By Costas, 4 years ago. Last reply by Alex S, 4 years ago
Good evening to everyone This is my client’s website url: https://www.cp-engineering.gr/ I’ve built it with North theme and I am trying to validate it via W3 Validator. However, I am getting an error with the following details: In the footer section, I am using a Layout Builder widget. If I remove it from the footer,…

Button click to Row Id reaches the wrong spot

By Ishita, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hey I have connected a button near the top of the page to the Row ID of a row near the bottom of the page. When I click the button, it reaches the specified row, but in a way that only a sliver of that row appears at the bottom of my screen. I want…

Origami and Mobile Phones

By AnthonyM, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have built a simple photography website using WordPress and Origami (free). I have no previous experience in building websites. I am very happy with the results when viewed on a computer screen or tablet. However, the display of photographs on a mobile phone (both IOS and Android) is not good. In Portrait format images…

problems with center alignment

By burunda, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello! I’m trying to align the pictures, title and icons to the center of the screen, but I can’t. Help me please!!! Attaching photo: https://cloud.mail.ru/public/2Jxx/5cwmWRPzW Thank you!

How to Deactivate old Website

By Jacob.F, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello Site Origin, I am seeking information on how to deactivate an old dated website that my organization made using your software. I have looked for a telephone number to speak with a representative, but this seems like the only way possible to get in touch with you. This website was certainly useful when it…

Theme for educational site

By svetuligna, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I am looking a theme for educational site http://fda-sanremo.com/ I liked a theme Corp, but not sure if I can change colors according to the colors of my site.? And will it be adaptive for mobile phones? Thank you in advance for your help.

Posts page is blank

By fauxdojo, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I want to create a static page as my homepage, and a posts page elsewhere in the site. I have created and published a page, and a post, and in appearance/customize/homepage settings, have set the homepage to the desired static page and the posts page to the new page I created. However, the page is…

Images showing wrong size

By Chris Drake, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi. A while back I inserted two images in a text box and aligned one right and one left. This was successful and they displayed at the correct size. Later I replaced one of the images and no matter what I do the new image (I tried different ones plus the original image thar displayed…

Skip post

By grafix20, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Slider displays 5 posts. I want another to display 5 more (6,7,8,9,10). Apart from the first 1,2,3,4,5. Is it possible? Please help.

Plugin for test

By Alessandra Pozzi, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I am searching a plugin for my site www.zeroenergy-systems.com for posting to facebook and twitter. Is there any? SHould be a plugin that makes an automatic posting in social networks. Thank you for your help!