HTTP 500 error

By mullac96, 6 years ago. Last reply by Alex S, 6 years ago
Hi, I seem to be getting a HTTP 500 error on my site and I believe the cause is the Vantage theme. I have been in contact with goDaddy who disabled all plug ins and reverted to a default theme which fixed the problem. Now when I try to activate Vantage again (without activating any…

Footer Widgets uneditable

By dbard, 6 years ago. Last reply by Alex S, 6 years ago
I’m trying to edit the footer, I have two widgets, both Editors. When I uncollapse one to enter the editor, I get a quick flash of the code and then the window shrinks and there is no accessible content. I really don’t want to have to rebuild it every time I want to make a…

Video not showing up on Safari (Mac)

By bkkornaker, 6 years ago. Last reply by bkkornaker, 6 years ago
https://sunnyhealthfitness.com/sunny-legion-beast/ So we have a video (from youtube) as the very first piece of content on this page, as this whole page was built with SiteOrigin Page builder. However the video does not show up for Safari on Mac computers, but its does work on safari (iphone and ipad) as well as all other browsers…

Grey background in SiteOrigin Editor

By Freo, 6 years ago. Last reply by Alex S, 6 years ago
Greetingz! The editor has got a grey background. The letters are also grey, so it is very hard to edit. When I open ‘design’, there seems to be a background image set, however, there isn’t one selected. It gives me the option to delete the background, but it doesn’t respond. Thanks in advance for trying…

So-Widget bundle bug

By defunktlemon, 6 years ago. Last reply by defunktlemon, 6 years ago
Hi I updated the SO-Widget Bundle plugin recently on WP site and now can’t edit the homepage in WP. The browser just fills with empty grey space. When disabled I can again edit. Anyone know of this issue? thanks

Top menu bar without colour font option

By Robert Lewis, 6 years ago. Last reply by Alex S, 6 years ago
Using Tesserat Theme (not new version) editing Home page, and Visual editor does not show font colour options for text. The menu bar is only one line, not two lines of buttons. Is this some configuration issue, or is it a bug? Do I need to install a plug in? Or delete plugins and reload?…

Page Builder not loading!

By Murilo André, 6 years ago. Last reply by Alex S, 6 years ago
Hi! Since the last week my page builder has stopped working! I click on edit the widgets, but it stays loading for hours and hours, and does not open! Here’s an print of the screen. I tryied to clean cache, change browser, but nothing happens. Somehow I can downgrade the version of pagebuilder? Someone had…