Support Forum

Topic: bug-report

Browse community answers for this topic or search for a specific issue.

Simple Masonry won’t show pictures

bug-report plugin plugin-widgets-bundle · By cvol · 6 years ago · Reply by Andrew Misplon 6 years ago

I added a Simple Masonry widget on my website, but the images won’t show. They are there in the code, but not in the Frontend. I asked the developers of my theme already, but they said I should contact you.…

WordFence Problem: Editing a Button Shows Date

bug-report plugin plugin-page-builder · By elenio mattera · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi all, I’m creating a landing page. everything worked fine so far. but no I have the issue, that whenever I want to add/edit a siteorigin button, the pages turns white and I can only see the timestamp. For other…

Mobile navigation menu overlay

bug-report theme theme-corp · By thmin · 7 years ago · Reply by Alex S 6 years ago

Hi, In addition to this thread (https://siteorigin.com/thread/slider-widget-navigation-controls-visible-on-mobile/), I´ve noticed that the dots from mobile navigation are overlaying on the mnobile menu. So you will see the dots inside the menu what should not happen. How could I fix this?

Bug Issue: Vantage’s Post Loop stopped working

bug-report theme theme-vantage · By krousen56 · 6 years ago · Reply by Andrew Misplon 6 years ago

I updated Vantage theme to version 1.10.1 and the Post Loop stopped working when you set the Post Query’s Taxonomies to any category. The Post Query tab does show the correct number of posts, but the post loop widget can’t…

Vantage and BuddyPress

bug-report theme theme-vantage · By newtravels2020 · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi, I created a social medium with vantage. But I tried to see the activity stream, there’s a blank page. With other theme like Shapely or 2019, there’s an active page. What should I do with my vantage theme ?…

Issue with contact form as a widget

bug-report plugin plugin-widgets-bundle · By Chrissie Plunkett · 6 years ago · Reply by Andrew Misplon 6 years ago

I’ve created a contact form in WP and assigned it to a widget that should pull through on every page. In development, the form looks correct, but looking at the page in live mode, the form doesn’t pull through correctly…

Widget Issues

bug-report plugin plugin-widgets-bundle · By Tasha Montgomery · 6 years ago · Reply by Andrew Misplon 6 years ago

I am having issues with the button and contact form widgets. I setup the widget settings then save so I can preview on the page. But it won’t let me edit. It sends me to a blank page with the…

Page Builder Update Issue

bug-report plugin plugin-page-builder · By Tasha Montgomery · 6 years ago · Reply by Andrew Misplon 6 years ago

I have spent days/weeks getting my site to look the way that I want. I updated the page builder and now the image widget isn’t behaving as it use to. Images are all stretched out. I tried the fix you…

Pagebuilder Layout Problems

bug-report plugin plugin-page-builder · By Bekka · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi I’m recently building a website. Since yesterday the layout of the website doesn’t appear right, but only on the homepage and one subpage. The body text and other elements aren’t stretched over the whole page (they should be in…

Update Bug

bug-report plugin plugin-widgets-bundle · By datalink · 6 years ago · Reply by Andrew Misplon 6 years ago

I just installed an update to SiteOrigin Widgets Bundle and it has a minor bug…. The image widget stretches the height of the image… An example can be seen here…. http://jusgreenautowash.com/equipment/touchpoint-product-line/touchpoint-vm-server/ This issue is occurring on all pages with images;…

Image height stretched after update

bug-report plugin plugin-page-builder · By Ollie Simpson · 6 years ago · Reply by Andrew Misplon 6 years ago

I’m experiencing the same issue as others on the forum and rolling back to Page Builder 2.10.4 using WP Rollback has not resolved it. Is there a CSS workaround we can use while awaiting the update?

Widget Update Broke CSS

bug-report plugin plugin-siteorigin-css · By Nicole Sherman · 6 years ago · Reply by Andrew Misplon 6 years ago

Today I noticed that the widget CSS has changed and messed up some of my pages images. https://picsbnic.com/wp-content/uploads/siteorigin-widgets/sow-image-default-4b231843ec72.css?ver=5.1.1 Specifically this one: .so-widget-sow-image-default-4b231843ec72 .sow-image-container { display: flex; } I was able to get support to quickly apply some temporary CSS, has…