Support Forum
Topic: bug-report
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WP Widget Media Image not showing up on homepage
is no longer showing up on the homepage. Only the header and footer are showing. Please visit http://www.studentenhuizencuracao.nl to see the issue
SiteOrigin Widget Post Carousel has vanished
Hi there, I am using a Theme Trust theme called Trade which has the SiteOrigin widget functionality. I was using the widget ‘SiteOrigin Widget PostCarousel Widget’ but it seems to have stopped working. Please see screenshot. https://ibb.co/JRzXnjv How can I…
Learndash/page builder conflict
Hi, I have a problem with a conflict between learndash and the page builder. You can see in the image below that the editor for all the widgets is displaying too large and off the screen. This only happens in…
Siteorigin widgets – translations
Hi, I have WP set to one language, and the USER to English. It all seems to work fine BUT. The widgets plugin shows available widgets in partial Danish? I know they have English names so they are obviously translated…
Radio and Check box not working on Contact form
I created a Contact Form over a year ago and everything was fine. Recently the radio box field type started not working. 1. There is no radio box selection icon to show the user where to click. 2. When selected…
Page Builder not working
Just installed Page Builder but there are issues. Can set up rows etc. But when I change content and update: Changes aren’t saved and it reverts to the original It returns to the TEXT tag even though I was using…
Editing in SiteOrigin Editor messes up entire row
My site uses Vantage Theme plus SiteOrigin Page Builder The page content is a single row with two columns. The left column contains various navigation-related widgets that create a single-page sidebar. The right column contains the SiteOrigin Editor. The page…
Content Blocks – Re-arranging to alphabetize
I am using Novark Theme, and am using page builder. I added content blocks with Hootkit and am trying to re-arrange them alphabetically, but when I update the page after moving them over, it reverts back to the prior set…
Soft errors
I continue to get these messages from WordPress… “WordPress has caught an error with one of your plugins, Page Builder by SiteOrigin (ShuttleThemes compatible). First, visit your website (http://www.wwgofga.com/) and check for any visible issues. Next, visit the page where…
Search Box Alignment Off
The search box and search button alignment is off. In page, I created a row first. Then inserted the search widget. The search section appears ok but the square box with magnifying glass (to click on) is off aligned. How…
Image Slider Widget delays onLoad event
On my front page at the top, I have an Image Slider widget with 1 image and 5 videos (image is 50kb optimized, while videos ~300kb optimized). Everything is set up with Cloudflare for faster loading, etc. But the problem…
Premium Web Font Selector Not Working
I’m not able to get the web font selector to show up on my TinyMCE. I’m not sure what’s wrong, the plugin is activated and other widgets work.
WordPress 5.2.2 & Vantage Theme drops Sidebar to bottom of Screen
Today updated my website to WordPress 5.2.2 and everything was working fine – then upgraded Vantage theme to newest version and my left sidebar dropped to the bottom of the page and (using builder) the rows went to full width.…
Error 403 when creating a button linking to pdf file
Hello, I experienced a problem on one of the customer’s site recently. I tried to add a new post with Page Builder and two widgets: Editor + Button. Button was supposed to link to pdf file, but when I try…