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500 Error on a css file

By Azenco, 8 years ago. Last reply by Alex S, 8 years ago
Hello, I have an internal server error (500) on a css file located on my homepage. the name of the file is sow-image-grid-default-d75171398898.css and seems to be generated by the SO widget bundle plugin (it is located in the /wp-content/uploads/siteorigin-widgets/ directory of my website) Can you help me please? Regards Olivier Lautard

Page Builder doesn’t show dragable elements

By Esteban A. Pérez, 8 years ago. Last reply by Esteban A. Pérez, 8 years ago
Hi, I’m a happy user of your Page Builder and SiteOrigin Widgets Bundle… Recently I moved from hosting to my own VPS… The problem is that: in local version all is working as it hoped, but in the VPS i get this error from Google Developer tools: Uncaught TypeError: Cannot read property ‘add’ of undefined…

Widget Bundle Bug

By Miguel Landeiro Pinto, 8 years ago. Last reply by Miguel Landeiro Pinto, 8 years ago
Hi, I don’t know why but when I activate the SiteOrigins Widget Bundle Plugin and then go to a page or article form, the screen only shows the form for the GoogleMaps Widget. Can you help me solve this? Thanks in advance, Miguel Pinto

Plugin breaking theme

By Five College Digital Humanities (5CollDH), 8 years ago. Last reply by Alex S, 8 years ago
Hello, Recently, Page Builder (2.4.18) has broken my theme. I am no longer able to add or edit posts or pages from wp-admin. I disabled all my plugins and re-enabled them one by one to diagnose the problem. I even manually re-installed an older version of Page Builder, but this did not help. What should…

Can’t Edit Page Builder

By Jason Weiss, 8 years ago. Last reply by Jason Weiss, 8 years ago
Hello, I’m running Page Builder 10.2.1.5 on WordPress 4.7 and can’t edit pages I created a year ago (my home page and others, jasonweissvideo.com) in the Page Builder editor. When I go to edit an existing page my options are Visual and Text. If I create a new page, I get an additional option, “Undefined”,…

page builder update trouble

By Shazran Mohammed, 8 years ago. Last reply by Alex S, 8 years ago
Hi , i have problem when i updated the page builder i realised that after updating the blocks i created on website have been got smaller from left and right site which is really look very bad i just restored my site plz advice how to fix that problem need to update page builder i…

Logo jumping down and creating a new row

By Daniel Amir, 8 years ago. Last reply by Daniel Amir, 8 years ago
Hi! The first time I visit my site after changing my logo, the logo jumps down and creates a new row in the header. This is happening in safari and chrome on my mac, but also on others computers (pc and mac). Firefox seems to be working okay. I use the vantage theme. Is there…

PageBuilder tab not appearing

By craigbluerunner, 8 years ago. Last reply by Alex S, 8 years ago
Hey, this is an odd error, some clients are not able to see the pagebuilder tab on their computer they have pagebuilder checked on screen options, wordpress is up to date and everything it appears on mine & other clients login & computers in the same office I’ve checked on multiple browsers as well. I’m…

Page Builder Dissappeared

By Andoid302, 8 years ago. Last reply by Alex S, 8 years ago
My pages built with page builder are no longer showing the page builder tab and I am unable to edit the content, instead there is now a page builder section near the bottom of the page, also when i try to create a new page the tab is there but it will not let me…

Customiser often doesn’t save changes

By Nick Hazell, 8 years ago. Last reply by Nick Hazell, 8 years ago
I am running with Vantage1.5.6 and Pagebuilder 2.8.14. When I make changes using the customiser, the changes appear to happen in the preview pane but when I choose “save and Publish” almost all the time the changes disappear. I have disable all plugins except Site Origin ones with the same result.

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