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home page with slider not showing on Safari

By Ziabelle, 8 years ago. Last reply by Alex S, 8 years ago
Hello, I’m using SiteOrigine Slider on the home page of my new site : http://www.laquestiondubeurre.fr/ (work in progress) The theme is Create (Version 1.1.8) from ThemeTrust. It works great on both Chrome and Firefox, but doesn’t display on Safari. I’ve tested on several version of Safari, including the very last one, and nothing appears on…

SiteOrigin Widgets Bundle breaks featured image

By antwortzeit, 8 years ago. Last reply by antwortzeit, 8 years ago
Hey, i’m running your Siteorigin PageBuilder and it’s Widgets Bundle on several websites. On all of them the Widgets Bundle Plugin breaks the WordPress Featured Image on Pages. As soon as i deactivate your plugin, i can set new Featured Images and then reactivate it. That’s kind of frustrating. Could you guys take a look…

Pages I built with SiteOrigin won’t load

By Dawn Kelly, 8 years ago. Last reply by Alex S, 8 years ago
Hello! I love this page builder, but it’s not working right. I built several pages for my web site, and sometimes they load totally crazy, like, photos that are supposed to be small being giant and blurry, or won’t load, or the Hero images won’t load. I thought maybe it was my computer, so I…

500 Error on a css file

By Azenco, 8 years ago. Last reply by Alex S, 8 years ago
Hello, I have an internal server error (500) on a css file located on my homepage. the name of the file is sow-image-grid-default-d75171398898.css and seems to be generated by the SO widget bundle plugin (it is located in the /wp-content/uploads/siteorigin-widgets/ directory of my website) Can you help me please? Regards Olivier Lautard

Page Builder doesn’t show dragable elements

By Esteban A. Pérez, 8 years ago. Last reply by Esteban A. Pérez, 8 years ago
Hi, I’m a happy user of your Page Builder and SiteOrigin Widgets Bundle… Recently I moved from hosting to my own VPS… The problem is that: in local version all is working as it hoped, but in the VPS i get this error from Google Developer tools: Uncaught TypeError: Cannot read property ‘add’ of undefined…

Widget Bundle Bug

By Miguel Landeiro Pinto, 8 years ago. Last reply by Miguel Landeiro Pinto, 8 years ago
Hi, I don’t know why but when I activate the SiteOrigins Widget Bundle Plugin and then go to a page or article form, the screen only shows the form for the GoogleMaps Widget. Can you help me solve this? Thanks in advance, Miguel Pinto

Plugin breaking theme

By Five College Digital Humanities (5CollDH), 8 years ago. Last reply by Alex S, 8 years ago
Hello, Recently, Page Builder (2.4.18) has broken my theme. I am no longer able to add or edit posts or pages from wp-admin. I disabled all my plugins and re-enabled them one by one to diagnose the problem. I even manually re-installed an older version of Page Builder, but this did not help. What should…

Can’t Edit Page Builder

By Jason Weiss, 8 years ago. Last reply by Jason Weiss, 8 years ago
Hello, I’m running Page Builder 10.2.1.5 on WordPress 4.7 and can’t edit pages I created a year ago (my home page and others, jasonweissvideo.com) in the Page Builder editor. When I go to edit an existing page my options are Visual and Text. If I create a new page, I get an additional option, “Undefined”,…

page builder update trouble

By Shazran Mohammed, 8 years ago. Last reply by Alex S, 8 years ago
Hi , i have problem when i updated the page builder i realised that after updating the blocks i created on website have been got smaller from left and right site which is really look very bad i just restored my site plz advice how to fix that problem need to update page builder i…

Logo jumping down and creating a new row

By Daniel Amir, 8 years ago. Last reply by Daniel Amir, 8 years ago
Hi! The first time I visit my site after changing my logo, the logo jumps down and creates a new row in the header. This is happening in safari and chrome on my mac, but also on others computers (pc and mac). Firefox seems to be working okay. I use the vantage theme. Is there…

PageBuilder tab not appearing

By craigbluerunner, 8 years ago. Last reply by Alex S, 8 years ago
Hey, this is an odd error, some clients are not able to see the pagebuilder tab on their computer they have pagebuilder checked on screen options, wordpress is up to date and everything it appears on mine & other clients login & computers in the same office I’ve checked on multiple browsers as well. I’m…

Page Builder Dissappeared

By Andoid302, 8 years ago. Last reply by Alex S, 8 years ago
My pages built with page builder are no longer showing the page builder tab and I am unable to edit the content, instead there is now a page builder section near the bottom of the page, also when i try to create a new page the tab is there but it will not let me…

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