By theotherstephen, 3 years ago. Last reply by Andrew Misplon, 3 years ago
In the theme customizer, I choose Google web fonts, and they show up in the preview, but when I look at the live site, they are never there. The live site is sicknwrongfilm.com (SFW, I promise). The headings should be in Rammetto One, and they look that way in the preview, but not out on…
By Aksel Jepsen, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I am using the contact form widget for a member signup form. The widget is embedded in the Site Origin widget block. After openening the website and navigating to the form, filling in the form and pushing “send”, no confirmation message is shown. After checking the mailbox, no mail was received. If I then fill…
By josephgmedia, 3 years ago. Last reply by Andrew Misplon, 3 years ago
This is my client’s site. Ever since updating to the new Site Origin builder, the slides show two images. The settings haven’t changed, my row is still set to full-width stretched. When I inspect the element, it displays full-width as it should. Any assistance to fix this issue would be greatly appreciated.
By DatViking, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I make a new website from zero, but i want to use my old posts. Thats why i used wordpress importer to import the posts from the old site. But i want to make simplier to make posts for my users, and i use “Revert to editor” on the posts. But if i do…
By Wpacks, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, My contact forms are not returning all of the label information as whey did in the past. For example, I used ‘check box’ and in the label field I typed in 1 page worth of legal waiver mumbo jumbo. Then when they checked the box at the very end to say they agree/understand the…
By Ethan Lazarus, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi all, I’ve been a long-time siteorigin user, but lately, I can no longer save some of my pages in wordpress with siteorigin blocks. I’ve tried deleting the different widgets, but can’t seem to figure out which is causing the problem. I click update, and it just spins. I’ve spent hours with technical support at…
By freecaper, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I had a 100 maps that stopped working. I edited a single page and only page worked. I did not make any edits. Just opened the map and clicked restore and saved. I did this for 4 pages and each worked. Other pages did not not show map. As I edited the next page map…
By athomas5784, 3 years ago. Last reply by Andrew Misplon, 3 years ago
On my site I only use 5 of the SiteOrigin plugins for my pages and after the last update the google maps widget has not worked. I have a map on every station or department and none of them are showing up. My API key is still good and unchanged. Wichita Station 1 The maps…
By joeh, 3 years ago. Last reply by Alex S, 3 years ago
Started encountering an issue with saving widgets, changes made are not saved and the following message is shown at the top of the widget: There is a newer version of this widget’s content available. Clicking Restore will replace the current widget contents. You can revert by refreshing the page before updating. The plugins that were…
By Tomasz Essen, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I have a problem with SiteOrigin Slider widget as it covers several elements of the page. After clicking on the search button it covers the search bar, what makes it impossible to use properly. Another item that is covered by slider is top menu of the page, after clicking several links of the menu…
By Lidiia, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, since a year we work with SiteOrigin Widgets Pack. Today I started working on one of pages and there was suddenly a problem, which influenced all the pages where SiteOrigin was used. This code “u003cpu003e” or something similar to it appears everywhere where there should be a text. For example I want to write…
By wylbor, 3 years ago. Last reply by Andrew Misplon, 3 years ago
The “SiteOrigin Hero” Widget stops being loaded on the website after a while, only restarts when i log in into the “wp-admin”. The website is “https://pm4r.com.br/” and the “SiteOrigin Hero” is at the top – you may see only a blank space when accessing the website. WP Version: 5.8.2 Page Builder by SiteOrigin Version: 2.15.0…
By Dawn Watson, 3 years ago. Last reply by Andrew Misplon, 3 years ago
The latest Page Builder plugin update from v. 2.15.0 to 2.15.1 has screwed up the pages on my dashboard, reverting them to WordPress’s default editor. I keep getting an error message that flashes past so quickly I can’t read it, then the top of the page has HTML containing things like “SiteOrigin_Widget_Image_Widget”. Please fix this.
By Lucas Lopvet, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I have an issue with the carousel widget, it was working fine so far, until I added a new entry. Now on the slider, an entry is displayed inside another entry, resulting in having them stack together. When looking at the code, the image and content get added to the other entry. Very weird.…
By Shawn, 3 years ago. Last reply by Andrew Misplon, 3 years ago
If I try to use the themes customize feature I get a www.xxxxxxxxxx.com/wp-admin/customize.php error and a white screen. Only when I disable the Bundle does everything work again. Cant seem to find any error logs thrown other than this page source: Title WordPress › Error There has been a critical error on this website. Please…
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