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Critical Error Page Builder

Hi Guys,

Since this morning I can’t create posts using the Page Builder. It results in a critical error. Updating WordPress did not help and also the update of the plugin I just did doesn’t seem to change the problem. Any issues known?

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  1. 2 months, 22 days ago Andrew Misplon Hi, I Work Here

    Hi, thanks for reaching out.

    Has WordPress emailed you the specific error details? If not and if you’re a semi-technical user, it would be great to enable WP_DEBUG in your WordPress wp-config.php file and recreate the issue to view the error.

    https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/

  2. 2 months, 20 days ago rschalkwijk

    Hi Andrew,

    Thanks for the reply. I started disabling and enabling all plugins one by one to see if any causes t he problem and found a plugin that made the Page Builder crash. I disabled that one and now can use the page builder again. Thanks.

  3. 2 months, 19 days ago Andrew Misplon Hi, I Work Here

    Thanks for the update, I’m glad to hear you’ve made progress. Which plugin was the issue?

  4. 2 months, 16 days ago rschalkwijk

    Hi Andrew,

    Sorry for the late reply. It was Visual Form Builder. I saw there was an update of the plugin available, so I checked if the problem still occurs now, but after updating to the latest version I don’t have problems opening the page builder anymore!

  5. 2 months, 16 days ago Andrew Misplon Hi, I Work Here

    Super, thanks for the update. There was a function incorrectly named in the plugin in question. I’m glad to hear the author has resolved the problem via an update.

    All the best.

    Andrew

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