Support Forum
Browse community answers for this topic or search for a specific issue.
I bought a license for one of my sites and like the plugin so much that I want to add it to the others. How can I move from the $29 single site license to the multi-site one? Thanks. Earl
Dear Sirs: I have been paying for Premium for months and still can’t use it. I contacted support but the reply takes me through a maze that would make Alice in Wonderland smile. It always brings me back to the…
I also tried to purchase premium today. While my transaction went through on PayPal (Transaction 4CL891160V123402G), it’s showing up as abandoned on my order dashboard here (Order #82404). I noticed that on the order dashboard the date of the transaction…
Hi, I bought a premium theme and needs to resintall the theme. Cant find the theme in the WordPress library and the download link in the order is not working. Please share the theme package. Thanks Cybeh
Hi, I bought Vantage theme couple of years ago, do I still have premium support and theme updates? act code: xxxxxxxxxxxxx ( can send if you need) Regards, Gustav
I’m trying to purchase Premium and the checkout link to log in to PayPal is dead, DNS lookup fails. Any ideas if this is on your side or theirs?
Hi Hi I would like to update my website, I purchased your vantage premium template a couple of years ago, is the latest vantage premium template still available for me to update my existing website , I do have the…
years back i bought vantage premium for my website, ended up not useing it as i bought avada. Now i want to use it but cannot fin any record other than that it is still available for selection in my…
It is very easy to subscribe, but where do you go to cancel the SiteOrigin monthly premium subscription. I find it odd that I can't find it on this site, I can't find instructions on google and I can't find…
Previously purchased Vantage Premium with order number Can’t seem to upgrade using Vantage theme. Please help.
I want to buy the $99.00 Annual Membership. Do you have any discount? Where should ask for Discount? Also If I buy that License what happened with all the sites that I have already downloaded after year when License expires?…
I have no email confirmation and can't log in with the original email. Need help to recover premium key and access to original account.
Dear Support team, I have the following question: A few months ago, somewhere in december if I recall correctly, I purchased a Vantage premium account. Back then it was like you can decide yourself how much the Premium is worth…
Hello, I have purchase Vantage Premium directly from SiteOrigin, however, this order does not appear in my account. Would you be able to add it, and provide me with a download link to the Premium Theme (and plugins) please. Regards,…
Hi Vantage I have no clue how i get your direct e-mail even though i have vantage premium. However i would like to ge answer to a quick question. We are starting a daughter company in Finland and I want…
Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer