Support Forum

Get help from the community and our team. Browse threads or start a new one.

3 Plugins failed to update

plugin plugin-siteorigin-css technical · By douglaspoh · 8 years ago · Reply by douglaspoh 8 years ago

1) SiteOrigin CSS – An error occurred while updating SiteOrigin CSS: Could not copy file. so-css/lib/fontawesome/fonts/fontawesome-webfont.svg 2) SiteOrigin Widgets Bundle – Update Failed: Could not copy file. so-widgets-bundle/base/inc/lessc.inc.php 3) UpdraftPlus – Backup/Restore – Update Failed: The package could not be…

problem with update and premium version

question theme theme-vantage · By Matthias Lehner · 8 years ago · Reply by Alex S 8 years ago

I just updated the Vantage theme on our homepage and I upgraded to the premium version. However now I cannot upload the plugin for the premium version and what is more problematic our homepage won’t load anymore. The homepage in…

Pagebuilder widgets destroyed after updating content

bug-report plugin plugin-page-builder · By Tobias Schrank · 8 years ago · Reply by Alex S 8 years ago

After changing a headline some widgets have been empty for no reason and we tried to reset the content to an older revision. Even with the sql-dump it isn't possible to recreate old contents.

Need faster, guaranteed help?

SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.

Explore Premium Support Start New Thread