I am a premium user but lost the mail
By felixng73, 10 years ago. Last reply by Magus, 10 years ago
Hi, I was a premium user as I bought it some time back. However the whole site crash as the old site could not be removed.
Support Threads
Responsiveness of widget Column on iPad doesn’t work
By Davriline, 10 years ago. Last reply by Magus, 10 years ago
I use the influence theme for my website. But when i try to see the display on an iPad, the widget Column si not properly displayed: Both on the right side and at the bottom. URL: http://www.emm-laval.fr
Greyscale map
By João Pedro, 10 years ago. Last reply by Magus, 10 years ago
Hello, i’m using the siteorigin google maps in my contact page and I want to put in greyscale. how can I do this? thank you, João Rodrigues, URL: http://www.effecticecount.com/pt/contacts/?preview=true&preview_id=132&preview_nonce=356e2cb509
header size and header font size
By Dikla Naor Ron, 10 years ago. Last reply by Magus, 10 years ago
hello. i design my website with the influence theme. i dont know html or css i only know wordpress i will like to change the header size- make it 50% longer and change the font size to alittle bit smaller. is it possible? www.diklanr.com thank you dikla URL: http://www.diklanr.com
Origami CSS
By dedicatedbrand, 10 years ago. Last reply by Magus, 10 years ago
Hi! I’ve used the Origami theme for a while but now I started a new account for my business and I can’t find the css edior anywhere. Is it a premium feature now?
Checkout button doesn’t work (Vantage + Woocommerce)
By ofrej, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Hi, I’m experiencing a weird problem on my site – the checkout button (on the cart page) doesn’t work in the sense that it doesn’t redirect anywhere. Could you please help me resolve it? Regards, Ola
Vertical line between menu items
By wouteryibs, 10 years ago. Last reply by Andrew Misplon, 10 years ago
Is it possible to add a vertical line between the menu items? This way, the menu would look more like buttons.
Fonts not saving in customiser
By anewdsign, 10 years ago. Last reply by Andrew Misplon, 10 years ago
I am using Vantage premium and the fonts are not saving in theme design- customize.
No image in post carousel
By hopemarshall, 10 years ago. Last reply by Magus, 10 years ago
The IH Recent Posts with Thumbnails widget will show the featured image of a post. The SiteOrigin Post Carousel is not for the same posts.
Newbie dumb question
By Edward Byrne, 10 years ago. Last reply by Magus, 10 years ago
Could anyone tell me how to insert text into a column or row when using the page builder. I have managed to bring text across from the visual editor into page builder but how does one choose which column or row to put the text into.
Purchase Premium License Key without need to upgrade from free
By Oisin Cleere, 10 years ago. Last reply by Oisin Cleere, 10 years ago
Hi, First off, loving the Vantage theme and Page Builder, they are awesome! I have Vantage Premium running on some sites a-ok and I am developing some more with same. So far I’ve been using a key-free premium download from an earlier order email link to test/develop these sites, but as they are about to…
Buttons showing really large /tall can’t change
By AJR Solutions, 10 years ago. Last reply by Magus, 10 years ago
When creating a button using the button widget, they show up really big/tall but when viewing as a sample before publishing they show normal with the icon at the side. After publishing the icon is at the side of the text slightly higher not inline like it should be and I can't seem to change…
Updated to Premium and Save Button is not working properly
By Melissa Kelly, 10 years ago. Last reply by Andrew Misplon, 10 years ago
I was having problems updating the theme by clicking update or paid already. I activated the theme and everything seemed to be working great.
vantage theme conditional homepage widgets
By Paul McMaster, 10 years ago. Last reply by Andrew Misplon, 10 years ago
I am interested in showing different widgets or whole homepage to logged in users and logged out. I tried two plugins that make widgets conditional but they don't effect widgets in the site origin page builder.
post loop not functioning
By Patrick, 10 years ago. Last reply by Magus, 10 years ago
Clicking on the about page shows the recent post drop down in the sidebar, selecting a month directs you to a page with that months post viewable. The post loop was working fine within the last 48 hours.