Home>Support>Technical

Headline Plugin Content Disappearing

By James Conley, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Content in headline plugin is disappearing or not appearing at all. First attempted to edit content in pre-built layout, but headline content disappeared upon editing. New headline segments never show content when attempting to edit. Is this occurring for anyone else? SiteOrigin included in theme bundle (The Landscaper – ThemeForest).

site origins premium error on wordpress site

By Michael S Twiselton, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have a client who is using good news theme, when I install site origin premium it says installed, when I click on activate it says there is an error and won’t let me into wp-admin, if I delete the plugin from the wp-content/plugin directory it lets me into wp-admin. I have the premium license,…

Theme OCeanic and slidebar that I can’t manage

By Suzy, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I have some issues with the slidebar. I’ve already bought the upgrade slidebar in order to see if something changes but without sucess. What Can I do? I can’t manage the images, I’ve already copied the shortcode of the slide bar that I have created but nothing happen. The only slidebar that works it’s…

Button Tracking (Onclick)

By CarlosB, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi, I’m trying to set up event tracking in Analytics for button clicks. In the OnClick field I’ve entered the following; ga(“send”, “event”, “Button”, “Click”, “vmscompare”, “1”); No matter what I try I can’t get the event to record in Analytics (Realtime or otherwise) The page URL is https://eleymet.com/digital-height-gauge/ The Button Name is ‘How does…

How to edit existing page

By Patricia Grace, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I am taking over management of a website that appears to have used SiteOrigin and I cannot edit pages. I am unable to get into the page editor to edit all of a page. Switching back to classic editor, I was able to see the Page Builder tab, but I still cannot edit pages properly.…

page builder gallery does not work

By Anie, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I have the following problem with all galleries that I made with page builder: The thumbnails are displayed correctly. But if I click on one of the thumbnails, however, no window opens with which I can look at the pictures in large format. What happens is that the page is redirected directly to the…

Unwind support for post blocks

By coniligr, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I am looking for this to replace the slider with https://wordpress.com/support/wordpress-editor/blocks/blog-posts-block/ Gutenberg does not have this support. Jetpack (advised by wordpress.org support) does not add this functionality either. Is it possible to have it as an option or maybe add this via site builder? Best, Konstantinos

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More