Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer 
Unable to upload site in the CSS plugin
Hi, The plugin is unable to load my website for editing. It is trying to load the http site though I have a SSL certificate installed. I manually tried to make it https and it showed an “invalid url” error.…
Support Forum
Topic: technical
Browse community answers for this topic or search for a specific issue.
Video not working on mobile devices with Hero
pluginplugin-widgets-bundletechnical · By James Matrisciano · 7 years ago · Reply by James Matrisciano 7 years ago
Hello. I have built a site and my video works perfectly on my mac. However, when I use my iPhone or iPad, it just shows up as a brown box and does not play, not even an option to play.…
Accordion removing break line, p tag after saving the page
Hi, I’m using the Accordion widget, when adding a break line or another p tag, after saving the page, the output is without any break lines I deactivated all plugins, same issue Tried with a different browser, same issue If…
White space between Menu and Master Slider
I have a white space of about 50 pixelss between my Vantage Site Origin theme menu and a slider created using Master Slider. How can I get rid of the white space? URL is http://r3bsolutions.com
Page Builder is slowing down my site 15 seconds
Dear Forum Member, I hope someone is able to help me. I’m using the Sydney theme together with SiteOrigin Page Builder. The thing is that everything was fine until about 1 month ago, when things suddenly turned. According the tools.pingdom.com…
Remove SiteOrigin Page Builder News
Hi, The issue I am having is that I have a widget appearing on the Dashboard named SiteOrigin Page Builder News (so-dashboard-news) which I need to be removed as it is showing for every user including subscribers. I have tried…
Mobile Menu Button not rendering correctly (anymore).
New to WP and the Vantage Theme, and just learning and setting up the site. I am using the ‘Logo image in Menu’ option. Originally, the Mobile Menu button displayed to the right of the logo image. Suddenly, it now…
Hero Image Widget: doesn’t work properly with “Counter Number” widget
pluginplugin-widgets-bundletechnical · By yomo_1234 · 7 years ago · Reply by Andrew Misplon 7 years ago
Hi! Hero Image Widget somehow craches other widgets, for example “Counter Number widget” (https://wordpress.org/plugins/counter-number-showcase/, pretty popular one). The counter doesn’t work properly when “Hero Image” is applied to the page. It counts down already during the site loading, not when…
SiteOrigin Editor – Colour icon
Hello, Is it possible to insert a colour icon in the SiteOrigin Editor just like it is in Word. In my text, I want to change the colour of many words. I can do it by inserting code but it’s…
Widgets bundle loaded site-wide
pluginplugin-widgets-bundletechnical · By Andra Gentea · 7 years ago · Reply by Andrew Misplon 7 years ago
Hi, I started using the Hero Widget on multiple pages and I noticed the website became very slow. In the audit, I see that the Widgets Bundle – Hero, Slider, Post Carousel are loaded site-wide – even on pages where…
SiteOrigin CSS Not Working
All, I’ve used SiteOrigin CSS on one of my websites for the last few weeks and it works great … no problems. I then installed and activated SiteOrigin CSS on two other websites and it doesn’t work on either one…
CSS editor not working on Focus blog theme by thrive themes
pluginplugin-siteorigin-csstechnical · By Andrew Matenzawa · 7 years ago · Reply by Alex S 7 years ago
I’m getting a white page when I try editing CSS I have focus blog theme installed
Logo in different position on homepage
Hi, I have removed the masthead and build up the normal menu, so the logo is now shown left to the 1st menu entry. http://wasserkraft.byethost17.com/ On all pages except the homepage the logo sits a few pixels next to the…
Vantage Theme PHP Support
We’ve been using the Vantage theme for our site for quite some time but whenever we attempt to update the PHP on our hosting, we get errors when displaying the pages. We’re currently at 5.6 but that’s becoming an issue…
SiteOrigin Editor not giving me editing option
pluginplugin-page-buildertechnical · By WARM_Westerville · 7 years ago · Reply by Alex S 7 years ago
Up until about a week ago I was not having any issues with the SiteOrigin widget bundles, but recently I have not been able to the the SiteOrigin Editor to allow me to edit my text. When I open the…