Home>Support>Technical

Page Builder is slowing down my site 15 seconds

By Chris Mingu, 5 years ago. Last reply by Alex S, 5 years ago
Dear Forum Member, I hope someone is able to help me. I’m using the Sydney theme together with SiteOrigin Page Builder. The thing is that everything was fine until about 1 month ago, when things suddenly turned. According the tools.pingdom.com the site is producing 282 Requests, which is way more then there can possible be.…

Remove SiteOrigin Page Builder News

By GBOT4001, 5 years ago. Last reply by Alex S, 5 years ago
Hi, The issue I am having is that I have a widget appearing on the Dashboard named SiteOrigin Page Builder News (so-dashboard-news) which I need to be removed as it is showing for every user including subscribers. I have tried removing this through a functions.php code but this did not work and I cannot seem…

Hero Image Widget: doesn’t work properly with “Counter Number” widget

By yomo_1234, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi! Hero Image Widget somehow craches other widgets, for example “Counter Number widget” (https://wordpress.org/plugins/counter-number-showcase/, pretty popular one). The counter doesn’t work properly when “Hero Image” is applied to the page. It counts down already during the site loading, not when the user scrolls down to the counter. Without “Hero Image” it works just fine. Is…

SiteOrigin Editor – Colour icon

By Margaret, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello, Is it possible to insert a colour icon in the SiteOrigin Editor just like it is in Word. In my text, I want to change the colour of many words. I can do it by inserting code but it’s very time-consuming. It would be much easy to highlight the word and choose a colour…

Widgets bundle loaded site-wide

By Andra Gentea, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I started using the Hero Widget on multiple pages and I noticed the website became very slow. In the audit, I see that the Widgets Bundle – Hero, Slider, Post Carousel are loaded site-wide – even on pages where are not used. How can I load the styles only when the plugin is used?…

SiteOrigin CSS Not Working

By MarkL, 5 years ago. Last reply by MarkL, 5 years ago
All, I’ve used SiteOrigin CSS on one of my websites for the last few weeks and it works great … no problems. I then installed and activated SiteOrigin CSS on two other websites and it doesn’t work on either one (all 3 websites are on the same server). Clicking on either of the 2 icons…

Logo in different position on homepage

By sungod3k, 5 years ago. Last reply by sungod3k, 5 years ago
Hi, I have removed the masthead and build up the normal menu, so the logo is now shown left to the 1st menu entry. http://wasserkraft.byethost17.com/ On all pages except the homepage the logo sits a few pixels next to the first menu point, however on the homepage its pushed all the way to the edge…

Vantage Theme PHP Support

By Howard Wright, 5 years ago. Last reply by Andrew Misplon, 5 years ago
We’ve been using the Vantage theme for our site for quite some time but whenever we attempt to update the PHP on our hosting, we get errors when displaying the pages. We’re currently at 5.6 but that’s becoming an issue as speed, reliability of plugins, etc. declines. Does Vantage fully support newer versions such as…

Portfolio Loop

By girlray, 5 years ago. Last reply by Alex S, 5 years ago
Hello, I’m using the Unwind theme.Is it possible to disable the automatic portfolio loop on the portfolio page, but still use the portfolio loop on another page? Thanks, Ray

SiteOrigin Features and Headlines

By gseth, 5 years ago. Last reply by Alex S, 5 years ago
When I make my browser window smaller, The features eventually collapse into one column, but not fast enough, so the titles end up overlapping with the text below them. I know I can keep making the margin between the title and text larger to account for this, but it looks silly in a wide screen…

Remove background on mobile

By Jiří Dejmek, 5 years ago. Last reply by Alex S, 5 years ago
Hello, I’m using Pagebuilder in my Impreza WordPress Theme, where is pagebuilder included. I need to remove background in all rows, just on mobile. Here is my website: www.nfixandcandice.com Please, can you help me how to remove background in Impreza PageBuilder? Thank you.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More