By Erica Lush, 6 years ago. Last reply by Alex S, 6 years ago
Hello, I use SiteOrigin Hero on my homepage for a slider of current announcements. I would like to make the hero slider appear more narrow, say 340 px or so, but when I make that change the background images do not work well. Heads get chopped off, eyes get cut out of the frame, etc.…
By andreasm3, 6 years ago. Last reply by Alex S, 6 years ago
Hello, I am trying to upload a video in the siteorigin video player or in the hero widget. It is an MP4 video that I have saved on my computer, however I get the following error when I try to preview the widget: error loading this resource. I got the same error after converting the…
By vtchavdarov, 6 years ago. Last reply by Alex S, 6 years ago
Hello, I’ve been trying to insert a Google Maps widget, and every time I enter my API key, the map disappears and loads a blank widget. I’ve enabled Geocoding API, Maps JavaScript API, and Maps Embed API under my Project in Google. Can anyone let me know how I can resolve this? Thank you
By ktallc, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Dear Sirs, I have been using Site Origin for a few months now and really enjoy it. But it won’t post/load the icons in my third row. I use the icons that come with Site Origin. I read through your common fixes, such as clearing the cache and checking for plugin issues, before posting. Nothing…
By Сергей Пименов, 6 years ago. Last reply by Alex S, 6 years ago
Hi! I create widgets bundle with SOW Framework for using with SiteOrigin Builder. Builder surrounds each widget with two blocks. How to cancel it? I want my widget to be placed exactly in the container in which I put it. Thanks
By kag, 6 years ago. Last reply by Alex S, 6 years ago
Hi! My google map is not showing since a couple of weeks. – I created a new API Key after Google changed the conditions and it worked well with the new key for a while. One day it stopped displaying the map. I recreated the key via the google maps pages, I tried lots of…
By eldoradomedia, 7 years ago. Last reply by eldoradomedia, 6 years ago
Hi, I created a Google Map with some markers and Info Windows. When I just created them all was OK, but now – a few days later – all Info Windows on all markers are the same… Tried to re-create them, with or without images, to no avail. No chache plugin is running. Please have…
By GILL TAYLOR, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Lately, this widget is behaving very skittishly ()adding extra unwanted frames, not showing configured buttons) Any known issues/advice to fix? Have tried uninstalling and re-installing widgets bundle but to no avail. Thanks Gill Taylor
By Alec Wild, 7 years ago. Last reply by Alex S, 6 years ago
Hello, the SiteOrigin Image widget is failing to show a simple image on a mobile device. I’ve tried checking and unchecking bound/full width, but nothing works. I’ve tried Safari and Chrome on iPhone 7 Plus. URL: http://aca.shakespearetheatre.org/performances/ Thank you.
By cg4455, 7 years ago. Last reply by Alex S, 6 years ago
Hello, this issue has been very confusing and I cannot properly replicate it to figure out what is causing it. The problem is Site Origin Page Builder and Widgets is relying on a couple .css files in wp-content/uploads/siteorigin-widgets/ and those css files are normally the wrong permissions. In our case, that css are the styles…
By kenco51, 7 years ago. Last reply by Alex S, 6 years ago
Need to update homepage of our website, and my SiteOrigin Live Editor button is no longer showing. Per a hint from another thread with a similar problem, I FTP’ed to the site and deleted the SO Bundle from WP-CONTENT, and re-installed from the website, but the problem persists.
By justinc, 7 years ago. Last reply by justinc, 7 years ago
Hi Support, I’ve got a website which uses SiteOrigin’s Google Maps Widget to display our map locations. We’ve updated our API key in the widget and through the plugin settings to reflect the pricing changes in July. It is not working when the Ubermenu plugin is active. Ubermenu 3 is upto date. When Ubermenu is…
By SoJo, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hi The Hero widget is creating a second frame upon saving the page. It moves the button from frame 1 into this new frame but upon viewing the button doesn’t even show on the second frame Theme in use is ASTRA – all plugins and themes are up to date. I use this configuration of…
By Uwe Degner, 7 years ago. Last reply by Uwe Degner, 7 years ago
Since last Update of SiteOrigin Page Builder Plugin some pages are not showing content, because some Wifgets were missing (such as googlemap widget and contact form widget and Widget Eidtor as example) I did try to Install the widget bundle once more, but installation failed. Mesage appeared: Directory already exists! I do not know what…
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