By Stephen Coombes, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I’m struggling to get an MP4 video to autoplay when the site is viewed in Chrome. It will play when the play button is clicked, and will autoplay in Edge and Internet Explorer. The page is here: http://autocare365.co.uk Any advice would be much appreciated! Many thanks. Stephen
By diks analytics, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I am facing strange issue in Google Markers. I have multiple markers in three section of page. URL: https://diks.net/klantenservice/bereikbaarheid/ In two of the sections it is showing properly. Whereas, in the last one it is showing only one marker. When I check its preview on the backend of page. It shows markers properly but…
By Chris Dawson, 6 years ago. Last reply by Andrew Misplon, 6 years ago
hi, i’ve set up an SO google map widget and all working well. however, my client has asked if there’s any way of *restricting the zoom level* in any way – i.e. stopping people zooming down to street level. the map we have is a rough overview map at a country level and many of…
By cherdubya, 6 years ago. Last reply by Andrew Misplon, 6 years ago
https://lpstagingsite.wpengine.com (staging site) This is what I have tried to fix this so far. I have upgraded WP to most current release (5.2.1), upgraded the theme (north). I have tried changing to a different theme (Advantage). I turned off all plugins except for Page Builder by SiteOrigin and SiteOrigin Widgets Bundle. I have updated both…
By primaledgehealth, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I use the Instagram Feed plug in (https://www.primaledgehealth.com/wp-admin/plugin-install.php) and am currently getting the error copied below: Cache Error: Looking for cache that doesn’t exist. Now using a backup feed. This error is only visible to WordPress admins. If you are using a caching plugin, try enabling the option on the Customize tab ‘Cache error API…
By newtravels2020, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I did tests with contact forms. Many fields are recquired, such as name, phone number and email. When I read the email sent from the form, I can’t read name, phone number and email fields. What happen ? What must I do ?
By Livebythem, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi there, I set up a features widget and running into a few problems: 1. After creating the features widget and hitting update, it looks fine. But then I go to change some other rows (unrelated but on the same page) and when I hit update the SiteOrigin features widget doest show up. but instead…
The title says it all. I’ve been experiencing some troubles with a website where the page builder keeps disabling all by itself when updates happen on my hosting plan (they try to update the account to a newer version of php). Also, after verification, I discovered that the widget bundle wasn’t compatible with php 7.1…
By Aman Kumar, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have purchased SiteOrigin Premium but why showing ( The widget WpNetbase_Image_Banner_Widget is not available. Please try locate and install the missing plugin. Post on the support forums if you need help. ) Please help me
By Admin Nextgen, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, There is an issue with your Site Origin HERO widget and the MapsMarker Pro plugin. When I activate Maps Marker Pro 4.3.2 (even if I don’t use it) on my site, it renders your HERO widget useless and breaks the backend of my site. Instead of the HERO widget being populated with the info…
By Trevor Fitzpatrick, 6 years ago. Last reply by Andrew Misplon, 6 years ago
So I am using my Site Origin contact form as a way for clients to send me some future projects. I would love to send a confirmation email to the person who submits alongside of the “success message”. Is this possible to do? I do not want to send a plain text email. I would…
By PontS, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I’ve been having this issue all day and can’t for the life of me figure it out. I’m trying to edit my website using PageBuilder, which has previously worked wonderfully but parts of it are now completely unresponsive. I can click ‘edit’ on the block no problem but anything labelled ‘Frame’ I can’t touch.…
By ursela, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, my video did play on my website and suddenly stoped playing. You can see it on the page, but it just doesn’t play. It is externally hosted. Example: https://www.blomjanseninbeeld.nl/ons-werk/ Hope you can help Thanks, Ursela
By Michael Lind Mortensen, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi there, After updating a fairly old version of your plugin on a WordPress install, the widget has stopped working. I’m a little unsure as to what the issue is. Maybe you can give a pointer or two? The site is http://auning-begravelsesforretning.dk/ With regards Michael
Get The Most Out of SiteOrigin with SiteOrigin Premium