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Video autoplay not working

By Stephen Coombes, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I’m struggling to get an MP4 video to autoplay when the site is viewed in Chrome. It will play when the play button is clicked, and will autoplay in Edge and Internet Explorer. The page is here: http://autocare365.co.uk Any advice would be much appreciated! Many thanks. Stephen

All Google Map markers are not visible on the last section

By diks analytics, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I am facing strange issue in Google Markers. I have multiple markers in three section of page. URL: https://diks.net/klantenservice/bereikbaarheid/ In two of the sections it is showing properly. Whereas, in the last one it is showing only one marker. When I check its preview on the backend of page. It shows markers properly but…

SiteOrigin Image Grid Not working after upgrade to 1.15.7

By cherdubya, 6 years ago. Last reply by Andrew Misplon, 6 years ago
https://lpstagingsite.wpengine.com (staging site) This is what I have tried to fix this so far. I have upgraded WP to most current release (5.2.1), upgraded the theme (north). I have tried changing to a different theme (Advantage). I turned off all plugins except for Page Builder by SiteOrigin and SiteOrigin Widgets Bundle. I have updated both…

Cache Error in Ig feed connected to SiteOrigin Widgets, Social Media Buttons

By primaledgehealth, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I use the Instagram Feed plug in (https://www.primaledgehealth.com/wp-admin/plugin-install.php) and am currently getting the error copied below: Cache Error: Looking for cache that doesn’t exist. Now using a backup feed. This error is only visible to WordPress admins. If you are using a caching plugin, try enabling the option on the Customize tab ‘Cache error API…

fatal error

By dutel, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have a problem with my website error message : Fatal error: Uncaught Error: [] operator not supported for strings in /htdocs/site2/wp-content/themes/dentalia/widgets/so-widgets/orion-icon-w/tpl/orion_icon_w-template.php:39 Stack trace: #0 /htdocs/site2/wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php(211): include() #1 /htdocs/site2/wp-includes/class-wp-widget.php(378): SiteOrigin_Widget->widget(Array, Array) #2 /htdocs/site2/wp-includes/widgets.php(770): WP_Widget->display_callback(Array, Array) #3 /htdocs/site2/wp-content/themes/dentalia/templates/header/topbar-leftright.php(9): dynamic_sidebar(‘sidebar-top-bar…’) #4 /htdocs/site2/wp-includes/template.php(724): require(‘/htdocs/site2/w…’) #5 /htdocs/site2/wp-includes/template.php(671): load_template(‘/htdocs/site2/w…’, false) #6 /htdocs/site2/wp-includes/general-template.php(168): locate_template(Array, true, false) #7 /htdocs/site2/wp-content/themes/dentalia/framework/helpers.php(30): get_template_part(‘templates/heade…’, ‘leftright’) #8…

Site Origins Forms

By newtravels2020, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I did tests with contact forms. Many fields are recquired, such as name, phone number and email. When I read the email sent from the form, I can’t read name, phone number and email fields. What happen ? What must I do ?

Struggling with the Features widget

By Livebythem, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi there, I set up a features widget and running into a few problems: 1. After creating the features widget and hitting update, it looks fine. But then I go to change some other rows (unrelated but on the same page) and when I hit update the SiteOrigin features widget doest show up. but instead…

Contact Form – Confirmation Email

By Trevor Fitzpatrick, 6 years ago. Last reply by Andrew Misplon, 6 years ago
So I am using my Site Origin contact form as a way for clients to send me some future projects. I would love to send a confirmation email to the person who submits alongside of the “success message”. Is this possible to do? I do not want to send a plain text email. I would…

SiteOrigin Features and Hero Unresponsive

By PontS, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I’ve been having this issue all day and can’t for the life of me figure it out. I’m trying to edit my website using PageBuilder, which has previously worked wonderfully but parts of it are now completely unresponsive. I can click ‘edit’ on the block no problem but anything labelled ‘Frame’ I can’t touch.…

Video stoped playing

By ursela, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, my video did play on my website and suddenly stoped playing. You can see it on the page, but it just doesn’t play. It is externally hosted. Example: https://www.blomjanseninbeeld.nl/ons-werk/ Hope you can help Thanks, Ursela

Issue with Hero widget after update

By Michael Lind Mortensen, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi there, After updating a fairly old version of your plugin on a WordPress install, the widget has stopped working. I’m a little unsure as to what the issue is. Maybe you can give a pointer or two? The site is http://auning-begravelsesforretning.dk/ With regards Michael

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