By CraigMcKee, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Olivia’s Coffee House I have some short short code on the homepage to the left of the main text. It’s not working but if I put the same short code on a test page it works fine. Any ideas please?
By Rup3r70, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi. I´m using the SiteOrigin Post Carousel Widget and want to make a query using logic conditionals. Is it possible? How? Example: I have post”A” with categories 1, 2 and 3; post”B” with categories 1 and 3; post”C” with category 2; post”D” with categories 2 and 3; and post”E” with category 3. I want to…
By SoJo, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi I’ve seen a few threads on there mentioning this problem (about a year ago!) one which suggests it would be fixed in the next update but it appears to still be a problem. When using the free accordion widget all p tags are stripped upon saving – when will you be resolving this or…
By R Pos, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I don’t want to pay with Pay Pal but have a credit Mastercard It gives an error! “A stripe is missing” after I’ve filled in the information! What to do?
By Morgan Volpi Prato, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Recently when scrolled to the top of our homepage the hero slider os cropping to a square and our menu header background disappears. But once you start scrolling down the issue resolves. Any ideas? Nothing I’ve tried so far has helped.
By christigmo, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I have a website, that works on staging. But on production whenever a change is made in the page builder, the sow-default…css files are being deleted, causing the css on the page to disappear. I’ve checked the permissions on the folder wp-content/uploads/siteorigin-widgets and they are matching in both staging and production, and should be writable…
By PW, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi Everybody, I have a problem I was forced to update to at least WP 4.7 so I chose the latest 4.9.10 and that forced me to update the main Page Builder to 2.10.10 but there is no update for Widgets (1.15.8). My website started to work as expected except image grids that I have.…
By lex, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I have been trying to understand and diagnose an email sending problem with the contact form widget. Guided by your forum, I installed “WP Mail Logging” plugin to get the report info when emails send, including error messages and content. First, I received “Could not instantiate mail function” error. I had to follow the…
By crystalt, 6 years ago. Last reply by Andrew Misplon, 6 years ago
When I checked our website today (ropcpdx.org) today, it said it was having “technical difficulties.” When we tried to log into WordPress, we couldn’t, so my husband called our hosting company. The technician looked at the log and found a conflict with SO widget bundle. She was able to deactivate it, and then the site…
By James Brown, 6 years ago. Last reply by Alex S, 6 years ago
Hi! After you start adding content to a widget, the widget description field updates with a preview of the content within, as far as I can tell this is always pulled from the very first top-level widget field. I was wondering if there’s a way to target a particular field to pull this information from?…
By Thomas Melrose, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello Everyone, Thanks for the open arms! I am new to wordpress and using site origins editor to place a small title underneath a picture on a draft webpage. The text is too big in the title box so I am placing the text in the text box, as it were. The problem is the…
By samourai, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I try to use this widget but I am very disappointed: on the front, the images appear oversized and cropped. Of course, I don’t want the images to be cropped ! I tried several settings with the columns and rows spans. I also changed the number of images and the layout of the page…
By Sally Pilkington, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Navigation Question for Site Origin Slider Following on from this post, I have used the css to show the nav at all times, but it only works for the arrows, not the bullets showing pagination I have tried this: .sow-slider-base .sow-slider-pagination li a{ display: block !important; but it doesn’t work – I’m not sure how…
By Robert Deven, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Is anyone having issues when editing frames in the slider widget? Editing values and drop down boxes seem to work; however, expanding frames is unresponsive. I can no longer edit my media. Creating a new slider widget or duplicating that block does not fix the issue. Thank you,
By Nade Jovanovska, 6 years ago. Last reply by Andrew Misplon, 6 years ago
hello when i open a widget this text is showing up “Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator, or try again later.” and everything is ok with my network connection. i cant change anything. Thank you
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