By christigmo, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I have a website, that works on staging. But on production whenever a change is made in the page builder, the sow-default…css files are being deleted, causing the css on the page to disappear. I’ve checked the permissions on the folder wp-content/uploads/siteorigin-widgets and they are matching in both staging and production, and should be writable…
By PW, 6 years ago. Last reply by Andrew Misplon, 5 years ago
Hi Everybody, I have a problem I was forced to update to at least WP 4.7 so I chose the latest 4.9.10 and that forced me to update the main Page Builder to 2.10.10 but there is no update for Widgets (1.15.8). My website started to work as expected except image grids that I have.…
By lex, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I have been trying to understand and diagnose an email sending problem with the contact form widget. Guided by your forum, I installed “WP Mail Logging” plugin to get the report info when emails send, including error messages and content. First, I received “Could not instantiate mail function” error. I had to follow the…
By crystalt, 6 years ago. Last reply by Andrew Misplon, 5 years ago
When I checked our website today (ropcpdx.org) today, it said it was having “technical difficulties.” When we tried to log into WordPress, we couldn’t, so my husband called our hosting company. The technician looked at the log and found a conflict with SO widget bundle. She was able to deactivate it, and then the site…
By James Brown, 6 years ago. Last reply by Alex S, 5 years ago
Hi! After you start adding content to a widget, the widget description field updates with a preview of the content within, as far as I can tell this is always pulled from the very first top-level widget field. I was wondering if there’s a way to target a particular field to pull this information from?…
By Thomas Melrose, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello Everyone, Thanks for the open arms! I am new to wordpress and using site origins editor to place a small title underneath a picture on a draft webpage. The text is too big in the title box so I am placing the text in the text box, as it were. The problem is the…
By samourai, 6 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I try to use this widget but I am very disappointed: on the front, the images appear oversized and cropped. Of course, I don’t want the images to be cropped ! I tried several settings with the columns and rows spans. I also changed the number of images and the layout of the page…
By Sally Pilkington, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Navigation Question for Site Origin Slider Following on from this post, I have used the css to show the nav at all times, but it only works for the arrows, not the bullets showing pagination I have tried this: .sow-slider-base .sow-slider-pagination li a{ display: block !important; but it doesn’t work – I’m not sure how…
By Robert Deven, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Is anyone having issues when editing frames in the slider widget? Editing values and drop down boxes seem to work; however, expanding frames is unresponsive. I can no longer edit my media. Creating a new slider widget or duplicating that block does not fix the issue. Thank you,
By Nade Jovanovska, 6 years ago. Last reply by Andrew Misplon, 6 years ago
hello when i open a widget this text is showing up “Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator, or try again later.” and everything is ok with my network connection. i cant change anything. Thank you
By A Tes, 6 years ago. Last reply by Andrew Misplon, 6 years ago
When I clic on modify, there is a white page withe the date and the hours of the last modification. Like that : Thu, 22 Aug 2019 13:31:57 GMT So, it’s impossible for me to change anything in the widget. Help me please !!!
By Salonkivene, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, Today I uploaded my the SiteOrigin Widgets and of my page (www.salonkivenebonito.fi) and suddenly my footer logo section’s logos won’t center anymore. I’m a total noob with this and I don’t have any support from the company who built my page. I suppose it’s the Image Grid widget which is acting up? What can…
By danieljones, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, Google Maps was working on my website, but I’ve just finished running updates to the WP Version and Plugins, but now it’s not displaying. I have: – regenerated an API from Google’s Cloud Platform and – replaced the API Key in the SiteOrigin Widgets Settings > Google Maps > Settings The page where the…
By curio, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hey there, The post carousels on one of my client’s site are suddenly not showing any images. Every post has a featured image, and these carousels had worked perfectly for over a year. Other info that may help troubleshoot: • The widget’s preview shows images even though the widget itself does not. • It was…
By Jessica Kelkun, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I can’t seem to get the plugin to locate the chosen location properly. The map randomly centers on New York, Cape Town, when I’m actually entering “Chelles, 77500 Chelles / Gare de Chelles, 77500 France / Paris, France / France”. In fact, I can type in anything, it shows a random location (wether Cape…
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