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Issue with Gallery Layout since WP 5.5 Update

By pawsacrossbritain, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I am hoping someone can help as I’ve not found a solution in the WP Support Forums… I use SiteOrigin as a post layout builder in WordPress and ever since the latest update to WP5.5, the WP native galleries that I have inserted via the SiteOrigin page builder have not been displaying correctly! They…

Edit Customizer Stall on Loading

By Matt Scott, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi All, I have been having trouble with the ‘edit in customizer’ for any pages. I have tried multiple browsers and cleared my Theme Cache. I am not sure if this is a WP issue or a theme issue which we purchased from the marketplace. Any help would be greatly appreciated.

No Page Builder Tab after latest update

By Jeanette Henderson, 4 years ago. Last reply by Andrew Misplon, 4 years ago
After the last update, the pagebuilder tab on my new post in WP disappeared. I haven’t done anything else lately that I can think of that would have caused this to happen, except allow updates. After some effort, I discovered that if I write the post in the Block style (which I hate!), I can…

WP admin problems after WP update

By trbloco2402, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I recently update WP to 5.5. I was having problems in the admin, but only on Firefox. The SO content showed as text and a SO shortcode. I installed the Enable Jquery Migrate Helper plug in you mentioned in another thread, and everything worked in Firefox. In Google Chrome everything worked fine without the enable…

Unable to edit home page widget

By Lisa Nozaic, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello I am unable to edit the home page widget – layout builder. When I click on open builder it tries to load but then takes me back to the home page the same page? I have been using your premium version for months and never had a problem Kindly advise?

Website Corrupted.

By samit, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello. Please refer website http://calcuttabungalow.com It used SiteOrigin Page Builder. Over the last few days, the site is not functioning properly. Most of the pages are not displaying the page matter which is created in Page Builder. If I go to page edit mode, it does not open in Page Builder, but in normal mode…

PageBuilder issue

By Stephen Gault, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Me: We keep losing the SiteOrigin page builder functionality on our website. It shows it’s still installed but when we try to edit a page we don’t get the usual page builder view with widgets and such. We restored from a previous backup from a week or so ago and it worked fine. Now it’s…

Row background image not good on mobile

By MikeDrum, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I’ve used a lot of background images for rows which look great on desktop, but not so much on mobile, is there a way to fix this please? Searching this forum the closest thing I found that could work is this thread – https://siteorigin.com/thread/can-i-use-css-to-have-a-separate-background-for-mobile/ However that doesn’t seem to work anymore and I’m just…

Shop page stuck on page 2

By KaMun Chan, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello. On my Shop page, when I click on the next arrow to get on to the next page, it will not pass page 2. If I click on the page number, I could get to whichever page number I click, but when I click on the next arrow, it will bring me back to…

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