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“Thread” theme contact information

By LaurMar0522, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I created my website using Thread WordPress theme a couple years ago. I recently had to download the classic editor in order to reactivate the page editor function. I can’t seem to edit my contact information or remember how the contact form is supposed to be accessed. Is there another plugin I need to download…

Button widget missing

By itsMelanie88, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I’ve enabled the Button widget (plugins –> so widget) but I can’t select the widget in my page builder. I’ve tried disabling all widgets and enabling just the button widget but to no effect. All the other widgets are visible in the page builder. Any thoughts? Kind regards, Melanie

I cannot install the Premium plug-in

By Emmanuel Mignot, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello, I just upgraded to Premium version, but when I try to install it, I get this error message from WP : Impossible de créer le dossier wp-content/uploads/2019/08. Son dossier parent est-il accessible en écriture par le serveur ? Can you help me please ? Thanks a lot Emmanuel

cannot find page builder tab

By digitalvis, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, I am trying to make fix some issues in my site, which I created 2 years ago. I can edit only the home page with the page builder. when I try to edit all other pages I cannot switch to page builder anymore. I have read some threads on this issue, I deactivated all…

Using site origin page builder editor on mobile

By Sally Pilkington, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I often do bits of website editing while I’m out and about without my laptop. Unfortunately the site origin editor doesn’t really work on my galaxy s6 – I can’t click into individual widgets to edit them, and live editor isn’t an option on the small screen. I tried on a slightly bigger phone which…

Add font display to widget fonts and icons

By Silvia Spoerl, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hi, As per google page speed insights recommendations, I would like to add font display swap CSS feature. One for example wp-content/plugins/so-widgets-bundle/css/slider/fonts/slider.woff?8p86w5 another example: wp-content/plugins/so-widgets-bundle/icons/fontawesome/webfonts/fa-brands-400.woff2

Imaginem Page Builder- I cannot edit

By Carnaby Cosmetics, 6 years ago. Last reply by Andrew Misplon, 6 years ago
Hello everyone! I have a problem with imaginem page builder. I am trying to edit every page of my website but i cannot make it. The popup window appears but it stays grey and i cant edit anything! Do you have any idea how to solve this problem? If i uninstall and re install the…

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