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I just recently logged in to make some edits on a website I manage and noticed that when I try to edit content within an Editor widget, when I click Edit, the editor only shows me the Title and the…
Hi there, I’m about to redevelop a site that uses SO page builder as well as a number of widgets within the widget bundle. The site is being migrated away from SO and was wondering the best way of migrating…
Example: Virtual Testing You can see on our main page at https://gectesting.com that we have a gap between page content and the edges of the body of the page. I am making some additions that are important due to COVID-19…
Hi I’m designing this site for a yoga instructor www.kundalinitemple.com however I can’t for the life of me work out how to change the size of the menu text. Can you please help. I’ve tried the visual editor. Installed font…
To display WooCommerce products in my website, I use Widget “Products in Category (Menu Group Layout)”. It does display products in each menu group, but the listing order cannot be changed at all. Even though the listing order of each…
Hi! In Site Origin editor widget the font size is default at 10pt. I change to 14pt, but every time I make a new section, it changes back to 10pt. Is it possible to change to 14pt as default font…
I have a page that consists of a few 3 column rows. It looks great on a computer, but on the phone it does not. What I want is for the center column in the first row to be the…
My website has a poor score on google page insights. Here’s the https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.fbmarketingsoftware.com%2F The main things that making it slow is the google fonts and this is https://www.fbmarketingsoftware.com/wp-content/uploads/siteorigin-widgets/sow-headline-default-5eb1f6052e70.css?ver=5.4 How can I optimize it and disable unwanted google fonts from loading?…
Hi, I’ve added this self-hosted video to a video widget in pagebuilder: https://chrisbostock.co.uk/wp-content/uploads/2020/04/Story-Teller-new-trailer-V2.mp4 The the Page-edit view, the video shows up and plays, but when I publish and view the page, nothing is there. Any ideas? https://chrisbostock.co.uk/project/the-storyteller/ The video widget…
hi there, client wanted to add a video background to their siteorigin homepage, which we did via the built-in ‘video background’ element on a row. all working, but on Edge and older IE *occasionally* the video doesn’t fill to full…
team siteorigin. thanks for your past help in linking certain frames within the layout slider when you click on a link. i tried emailing through premium support but haven’t heard back yet. :::::: now ive run into another problem that…
Dear support team, unfortunately, there is a bug with the SiteOrigin Editor. Sometimes, when I want edit a blog post, it is not possible to access the editor. Then this error message shows up: “Service Unavailable The server is temporarily…
I have WPBakery Page Builder installed on my site. When I add a row and add either an image or a hero image content piece, the image only shows up when I have default settings. However, when I try to…
Respected, When I try to edit some page on my web site, I am receiving this error: Forbidden You don’t have permission to access this resource.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle…
Hi, im currently running Sydney theme and trying to use page builder. I have chosen a background for through the Sydney theme. However, when i try to add rows with the pagebuilder, they have a white background, and i can’t…
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