Support Forum

Topic: general

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GDPR / Dsgvo Compliance

generalquestion · By edi · 7 years ago · Reply by Alex S 7 years ago

Hello, on 25.05.2018 the EU GDPR is coming. Businesses and people online face fines that have the potential to put them out of business if they aren’t GDPR compliant. My question: Will your Plugins “SiteOrigin – CSS”, “SiteOrigin – Widgets…

Need help! out of options.

customizationgeneral · By Angelos · 7 years ago · Reply by Alex S 7 years ago

hi, Im using the Sydney theme with several SiteOrigin plugins. Im trying to make posts for my NewsPage and i cant seem to change the body color,so not the background. or simply adjust the body. Ive tried several things but…

Widget missing BWGControllerWidget

generalquestion · By cjones1988 · 7 years ago · Reply by Alex S 7 years ago

My site is displaying the following error message “The widget BWGControllerWidget is not available. Please try locate and install the missing plugin. Post on the support forums if you need help.” My images are no longer being displayed on the…

Remove / Disable quick view

generalquestion · By kevinwebdesign · 7 years ago · Reply by Alex S 7 years ago

Dear Support Team We would like to disable / remove a button of each products image in Woocommerce Website – http://www.china-abest.cn/products/ Thanks for your kind support. Kevin

Currency symbol is too big

generalquestion · By samuel · 7 years ago · Reply by Alex S 7 years ago

Hello guys, Can i change the size of the currency symbol ? Here is our website: www.vodadumzahrada.cz In settings the currency look like Kč but on the main site there is a big KČ and it bothers me because it…

Video background won’t play

bug-reportgeneral · By Rob Milne · 7 years ago · Reply by Alex S 7 years ago

Hi, I’ve been having a constant issue with the video background feature. No matter whether it is self-hosted, or hosted elsewhere, it will not play. When I test the site only a blank background appears, without any play buttons or…

Removing or replacing Google Fonts

generaltechnical · By Rangun · 7 years ago · Reply by Andrew Misplon 7 years ago

Because of the General Data Protection Regulation (GDPR) of the European Union I wonder if it’s possible not to use Google Fonts? How can they be removed of replaced by locally stored fonts? Is there an easy way to do…

Premium licensing

generalpre-sales · By markos · 7 years ago · Reply by Alex S 7 years ago

I would like to better understand the differences between the Single Year License and the Yearly Subscription. In both cases I will have support via email and updates for one year. For the single, I have to buy it back…