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Ultimate member conflicts with WP-Admin?

By Donald Gong, 7 years ago. Last reply by Alex S, 7 years ago
Hi I hope to explain this correctly. I have issues when users have to login either leaving a reply on a post or using my Reviewr Plugin that it prompts the WP-admin login. The intention is that the Ultimate Memember login page comes up instead. Is this an issue with Ultimate member plugin? If not,…

Currency symbol is too big

By samuel, 7 years ago. Last reply by Alex S, 7 years ago
Hello guys, Can i change the size of the currency symbol ? Here is our website: www.vodadumzahrada.cz In settings the currency look like Kč but on the main site there is a big KČ and it bothers me because it looks really weird. And if possible, is there an option to add space between the…

Error message – You need a higher level of permission

By hymie, 7 years ago. Last reply by Alex S, 7 years ago
I have recently been asked to help a non-profit organisation. As a SuperUser admin, when trying to access Plugins, all I see are SiteOrigin widgets. Also, when I try and access Appearance, I get the error message “You need a higher level of permission. Sorry, you are not allowed to customize this site.” Is this…

Video background won’t play

By Rob Milne, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I’ve been having a constant issue with the video background feature. No matter whether it is self-hosted, or hosted elsewhere, it will not play. When I test the site only a blank background appears, without any play buttons or no clear indication a video is supposed to be there. I’ve tested this through using…

Removing or replacing Google Fonts

By Rangun, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Because of the General Data Protection Regulation (GDPR) of the European Union I wonder if it’s possible not to use Google Fonts? How can they be removed of replaced by locally stored fonts? Is there an easy way to do so in SiteOrigin PageBuilder and the SiteOrigin Themes (e.g. Vantage, Unwind)? Thanks!

How to remove white space after SiteOrigin Hero widget

By amirsohail01, 7 years ago. Last reply by Alex S, 7 years ago
Hi I am using SiteOrigin hero widget and whenever I use it, it creates undesired whitespace after that row. I have checked the row/widget padding before and after, and it is set to zero. I am using Sydney theme btw. Any help would be appreciated. Below is the URL, refer to white space after “About…

Premium licensing

By markos, 7 years ago. Last reply by Alex S, 7 years ago
I would like to better understand the differences between the Single Year License and the Yearly Subscription. In both cases I will have support via email and updates for one year. For the single, I have to buy it back after a year if I wanto more updates and support, with the second one I…

Responsive Slider Design

By tlimbach, 7 years ago. Last reply by Alex S, 7 years ago
I am having trouble making the slider images on our homepage responsive, especially when it comes to mobile. I have seen some answers on this thread, but nothing that has worked for me. Please help!

Images in row not responsive on iPad and iPhone

By Alexa, 7 years ago. Last reply by Andrew Misplon, 7 years ago
When I insert multiple images in a row, everything appears fine on laptop in landscape mode. But when I open the page on the iPad in portrait mode, the images don’t show up in a row. They show up one of top of the other vertically with one image on each row, aligned left. When…

Images in roll not responsive in iPad & iPhone

By Alexa, 7 years ago. Last reply by Andrew Misplon, 7 years ago
When I insert multiple images in a row, everything appears fine on laptop. But when I open the page on the phone and iPad, the images don’t show up in a row. They show up one of top of the other vertically with one image on each row, aligned left. How do I make it…

grey space below home picture

By Marek, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I recently updated to the latest version of the theme. Now my home page picture has a grey bar below it. How do I get rid of it? Here is the address to my website www.cs1mindset.com Thank you, Marek

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