Home>Support>General

Support Threads: general

Blogger support

By Casey L. Montgomery, 6 years ago. Last reply by Andrew Misplon, 6 years ago
When will you be adding support for Blogger on your Social Media Buttons widget? I used Google+ for now but would really like an accurate icon. Thanks.

Missing Employees Tab on Dashboard

By Rachel, 6 years ago. Last reply by Andrew Misplon, 6 years ago
We used to use an ’employees’ tab located on the dashboard to add new employees to our staff pages which would then link to a separate page with their picture and bio. After we upgraded to the latest version of wordpress, we no longer have the ’employees’ tab on the dashboard. There was a separate…

How do I eliminate white spaces around image

By tonykerns, 6 years ago. Last reply by Alex S, 6 years ago
I am currently working within a frame of SiteOrigin Hero. I have centered an image and written text below it as well as set a background image. The issue is that there is a white “bar” running the entire length of the widget with the picture in the middle (the rest of the widget is…

Error after migrating WP

By Larissa Castanheira, 6 years ago. Last reply by Alex S, 6 years ago
Hi, after WP migration I had to reinstall wall of it, and restore .htaccess So, almost everything is working fine, except the accordions in this page: http://www.gabrielaassmar.com.br/sobre/ When I access the admin, I can see the accordion there, on page builder, but can’t edit it. There’s this message: “The class ‘SiteOrigin_Widget_Field_Text’ could not be found.…

Forbidden Message

By brianaldridge, 6 years ago. Last reply by Alex S, 6 years ago
I have created my page but when I load the domain in Chrome I get: Forbidden You don’t have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Any ideas?

How To Remove Classic Editor I Don’t Like It?

By key, 6 years ago. Last reply by Andrew Misplon, 6 years ago
I would like to convert back to the original standard editor that I started with, I updated to WordPress 5.0.3 running MineZine theme and I’m having a problem adjusting to the new added blocks, it’s truly fancy and compatible but also complicated in a lot of ways. For example applying a script in a text…

500 errors when editing page

By Violet Flame, 6 years ago. Last reply by Alex S, 6 years ago
1. At the Page in the wordpress when I click edit button it will go to error page (HTTP ERROR 500) 2. At the Post under Categories latest news & events, when I click the edit button it also go to this error page (HTTP ERROR 500) 3. When I went to Appearance-> Customize there’s…

Making the Height of Each Line Equal

By divingintux, 6 years ago. Last reply by Alex S, 6 years ago
Hello, beginner WordPress user here. I’m using Calla theme and am creating a footer for my site where I list my sitemaps (which contains my menus, categories, etc) using text widgets. I have 3 columns each with different numbers of rows. However, I notice that across the 3 columns I have the lines are not…

Reset theme roll back

By Alfredo Vittoria, 6 years ago. Last reply by Alex S, 6 years ago
I installed the “Clear Vantage theme settings” plugin. It works perfectly, maybe too much. By mistake I clicked on the active button of the plugin in the theme it has been restored. it is possible to go back to the previous configuration. In any case, considering that this is a critical operation, I suggest entering…

Widget

By Nikki Landry, 6 years ago. Last reply by Alex S, 6 years ago
I created a duplicate page from one of my pages on my site. Now, on the duplicate page, I have the widget that was on my original page (which is what I want) but, I need to add new content into the duplicate page and replace the copied content from the original page. I can…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More