Support Forum

Topic: general

Browse community answers for this topic or search for a specific issue.

Help with premium features

customizationgeneral · By Larissa Castanheira · 5 years ago · Reply by Andrew Misplon 5 years ago

Hi, I’m looking for a theme design with vertical sidebar menu, or maybe customize Vantage to look like it. These premium features can help me on this way? I saw you have this other theme, Bramble, but I don’t know…

Changes don’t update to live page

generalquestion · By Veikka Partanen · 5 years ago · Reply by Andrew Misplon 5 years ago

Hi! The changes I make to my page are only visible in Admin-mode. I see all changes and the site works just fine, but when I open the site on another browser where I’m not signed in, I don’t see…

unable to update plugins or theme

generalquestion · By Dean Evans · 5 years ago · Reply by Andrew Misplon 5 years ago

I am a beginner building a website on my Macbook using Flywheel Local. This website is not yet linked to any hosting platform. The intention is to use this website to replace an old site I built using Dreamweaver over…

Post Carousel widget

generaltechnical · By Stuart Johnson · 5 years ago · Reply by Andrew Misplon 5 years ago

Hi – I added the Post Carousel block to my homepage and it works okay apart from one small issue. The first post text link works okay but the image is linking to the final post. In fact when you…

Site Pack Install Issues

generaltechnical · By Mike Hagedorn · 5 years ago · Reply by Alex S 5 years ago

Hello, I am trying to install any of the Themes in the Site Packs. I have tried Vantage, Origami Baseline, etc. I continue to receive errors when trying to make site changes. The Site Test shows a wpcom connection error.…

Site Origin Plugins / WordPress plugins

generalquestion · By Ivan Stefanovic · 5 years ago · Reply by Andrew Misplon 5 years ago

Hi everyone, On my admin dashboard, Plugins button only shows me SiteOrigin Widgets, I’m wondering how can I add WordPress plugins? I thing that maybe SiteOrigin blocked that option for administrators. So how can I fix that? Thanks for help

Disable Single Product Page

generalquestion · By marrac94 · 5 years ago · Reply by Andrew Misplon 5 years ago

Hey, I’m working on simple music store right now, and I want for products to have only audio preview, name and Add to card button on the product catalog, something like on this site https://www.ghost-nation.com/ I found on the web…